2008/8/15 Ori Idan <[EMAIL PROTECTED]>:
> When you call them for support regarding something you could have done with
> the web site IF it would have been built with standards in mind, please
> state it to the service person that you wanted to do it with the website but
> could not and thus calling him/her.
> Shachar is right they might not have any system to correlate so we must
> state it clearly that we could have done it with the website but it does not
> function.

Or even more so - the narrow-mindedness of the person you talk to
would easily lead him to understand that he might lose his job if the
web site starts working properly.

(I'm not kidding - back when there was just a plan to introduce a
computerized system to the HUJI CS library (I'm talking about
late-80's/early 90's) the librarians put up a strike for fear of
losing their jobs).

Good luck.

--Amos

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