On Tue, 25 Sep 2012, Baruch Siach wrote:

Date: Tue, 25 Sep 2012 08:50:28 +0200
From: Baruch Siach <[email protected]>
To: Jonathan Ben Avraham <[email protected]>
Cc: ILUG <[email protected]>
Subject: Re: [YBA] Lenovo z580 BIOS setup horror story

Hi Yonatan,

On Tue, Sep 25, 2012 at 06:40:53AM +0200, Jonathan Ben Avraham wrote:
I was not able to get any version of Debian to install on this
laptop,

Not even (kernel v3.2 based) Debian Wheezy (testing)?


Hi Baruch,
The Wheezy netinstall CD from this last August did not identify the Z580 network card.

 - yba



so I ended up installing Mint, using a 240GB SSD instead of
the original HD. It boots in less than ten seconds.

What kernel version does your Mint installation uses?

baruch

On Tue, 28 Aug 2012, sara fink wrote:

Date: Tue, 28 Aug 2012 13:58:33 +0300
From: sara fink <[email protected]>
To: Jonathan Ben Avraham <[email protected]>
Cc: Diego Iastrubni <[email protected]>, [email protected]
Subject: Re: [YBA] Lenovo z580 BIOS setup horror story

About CPM, I didn't have so good experience with them. I have a fujitsu 
siemens. when it was in warranty, it was several times at CPM. One time they 
were supposed to replace the screen and they didn't, even although in the 
report they
claimed they changed it. I complained about to the service abroad.

I hope that they will take care of your laptop. Next time, I strongly suggest 
to make a list of hardware + serial numbers. Lenovo  doesn't have other service 
except CPM? It's quite surprising. Asus has service at IBM labs. at least
this is the agreement between bug (who imports asus) and ibm.

On Tue, Aug 28, 2012 at 11:24 AM, Jonathan Ben Avraham <[email protected]> wrote:
     Hi Diego, et, al.
     I called the local Lenovo service. The contact info on

     http://www.lenovo.com/contact/xe/en/index_il.html

     Indicates that +972-3-531-3900 is the telephone number for Lenovo warranty 
and repair service. However, at that number there is only a voice recording 
that the telephone number was changed to *6557 or 03-914-2800.

     So I called 03-914-2800 and received *another* number: 1-809-258990. At that number 
a recorded female voice speaking Hebrew with a very heavy French accent instructed me 
which button to press. I pressed "1" and spoke with
     Ahmed in heavily Arabic accented Hebrew who patiently listened to my 
complaint and wrote down the details and asked me to wait a minute while he 
called someone. After a minute Ahmed returned and asked me to verify his
     summary of my complaint. He then gave me a service ticket number and asked me to send the 
laptop to "CBM" at Menachem Begin 37, Tel Aviv. After some searching and thinking I 
realized that this "CPM",
     http://www.cpm-israel.com/. Most importantly, Ahmed gave me the telephone 
number of CPM, 03-718-3700, which I could not otherwise find any listing for, 
especially not on their web site.

     I called CPM, who told us to deliver the laptop to Fedex at Givat Shaul in 
Jerusalem. We sent the laptop to Fedex at Givat Shaul in Jerusalem and they 
refused to accept it. We called CPM to tell them that Fedex told us that
     they have not been working with CPM for the past six months. CPM called 
Fedex and then asked us to send the laptop back to Fedex Givat Shaul. Fedex 
accepted the laptop late Sunday and is now in the process of transporting
     it to Tel Aviv.

     I will update you as soon as we receive confirmation from CPM that the 
laptop arrived.

     I visited Machsanei Hashmal and explained the problem to them, emphasized 
that I had no complaint against them and that for Windows users the model would 
probably be just fine but warned them not to sell the Z580 to anyone
     who looks nerdy.
     Regards,

      - yba



     On Mon, 27 Aug 2012, Diego Iastrubni wrote:

           Date: Mon, 27 Aug 2012 21:18:22 +0300
           From: Diego Iastrubni <[email protected]>
           To: [email protected]
           Subject: Re: [YBA] Lenovo z580 BISO setup horror story

           On יום ראשון, 19 באוגוסט 2012 22:37:24 Jonathan Ben Avraham wrote:
                 Dear Colleagues,
                 I recently purchased a Lenovo Z580 Ideapad from Macsanei 
Hashmal.

                 I replaced the 750GB HD with a 240GB SSD and installed 
Squeeze. The
                 installation succeeded but I was unable to log out - had to 
hold power
                 button to force off.

                 Same story with Wheezy.

                 Installed Ubuntu 12.04. Seemed to work fine but I am too old 
to deal wuth
                 Unity, so I installed Mint Xfce.

                 After installing Mint I am not able to get into the BIOS setup 
menu no
                 matter what I press, either the main power key or the 
"recovery" key,
                 whether F2 or F12, I always get to a limited boot menu that is 
not
                 editable.

                 If I connect an ethernet cable, it tries to PXE, then TFTP 
boot until I
                 press escape - not so secure.

                 Can't find the CMOS battery if there is one and can't find 
service
                 documentation that would tell me where it is.

                 Re-installed the original 750GB HD and booted into Windows 7 
Home Edition.
                 Downloaded new BIOS from support.lenovo.com but it wont 
install.


           ... and? Is it working now? What have you done?

           I assume this list is full os Lenovo users, and a FAIL is very 
important to hear.




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