Hello,

Today morning my SQUID Proxy server suddenly started giving problem...

Whenever any client tries to access a web page it gives the following
error :

********************************************************************
The requested URL could not be retrieved

While trying to retrieve the URL: http://www.google.co.in/

The following error was encountered:
Unable to determine IP address from host name for www.google.co.in

The dnsserver returned:
Refused: The name server refuses to perform the specified operation.

This means that:

 The cache was not able to resolve the hostname presented in the URL.
 Check if the address is correct.
********************************************************************


However if I try to ping from the server www.google.co.in it works.. So
dns is working... But squid dnsserver is not working...

********************************************************************
[EMAIL PROTECTED] /root]# ping google.co.in
PING google.co.in (216.239.39.99) from 192.168.255.7 : 56(84) bytes of
data.
64 bytes from 216.239.39.99: icmp_seq=0 ttl=238 time=418.633 msec
64 bytes from 216.239.39.99: icmp_seq=1 ttl=238 time=429.934 msec
64 bytes from 216.239.39.99: icmp_seq=2 ttl=238 time=429.934 msec

--- google.co.in ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
round-trip min/avg/max/mdev = 418.633/426.167/429.934/5.327 ms
********************************************************************


ps -e |grep dnsserver

also does not show anything....

********************************************************************
[EMAIL PROTECTED] /root]# tail -f /var/log/squid/access.log
1094625782.267    110 192.168.20.201 TCP_MISS/503 1144 GET
http://www.google.co.in/ - DIRECT/www.google.co.in -
1094625782.937     38 192.168.20.201 TCP_MISS/503 1144 GET
http://www.google.co.in/ - DIRECT/www.google.co.in -
1094625783.425     38 192.168.20.201 TCP_MISS/503 1144 GET
http://www.google.co.in/ - DIRECT/www.google.co.in -
1094625783.896     38 192.168.20.201 TCP_MISS/503 1144 GET
http://www.google.co.in/ - DIRECT/www.google.co.in -
1094625794.757    163 192.168.20.201 TCP_MISS/503 1144 GET
http://www.google.co.in/ - DIRECT/www.google.co.in -
1094625795.363     38 192.168.20.201 TCP_MISS/503 1144 GET
http://www.google.co.in/ - DIRECT/www.google.co.in -
1094625795.975     39 192.168.20.201 TCP_MISS/503 1144 GET
http://www.google.co.in/ - DIRECT/www.google.co.in -
1094625796.545     38 192.168.20.201 TCP_MISS/503 1144 GET
http://www.google.co.in/ - DIRECT/www.google.co.in -

********************************************************************

I am at a loss to troubleshoot this problem... Can anybody help ?

Thanks in advance..

Warm Regards

--
Shriram (Rajesh) Fowkar
Computer Programmer
V. S. Dempo & Co. Pvt. Ltd.,
Dempo House,
Campal, Panaji - Goa.

Email : Shriram Fowkar <[EMAIL PROTECTED]>
URL   : http://www.dempos.com
Phone : (0832)2226281 Ext.:387


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