> -----Original Message----- > From: Borislav Petkov [mailto:[email protected]] > Sent: Friday, January 27, 2017 11:11 AM > To: Paul Menzel <[email protected]> > Cc: Ashok Raj <[email protected]>; Linux Kernel Mailing List <linux- > [email protected]>; Thorsten Leemhuis <[email protected]>; Len > Brown <[email protected]>; Tony Luck <[email protected]>; > Limonciello, Mario <[email protected]> > Subject: Re: Dell XPS13: MCE (Hardware Error) reported > > On Fri, Jan 27, 2017 at 02:35:16PM +0100, Paul Menzel wrote: > > Thank you very much for your help. After wasting my time with the Dell > > support over Twitter [1], where they basically also make you jump > > through hoops, > > Fun read that twitter page. Especially the bit about not supporting Linux but > but you did ship this laptop with ubuntu. LOOL. > > FWIW, this is not the first time I've heard vendors trying to get away from > dealing with bugs by playing the "we-dont-support-Linux" card. > > Good to know when I go looking for a new laptop in the future. > > -- > Regards/Gruss, > Boris. > > Good mailing practices for 400: avoid top-posting and trim the reply.
Sorry you had that experience. I'll pass that on to get that messaging corrected. The team that does Linux support doesn't use twitter, they do phone and email support only. I'm glad you got things sorted moving to the next FW version.
