I completely agree. The consideration is not the tech support, it's the
boxed set which also comes with a second cd of source code and a third of
commercial and shareware applications. I tried registering my product and
was sent through an endless loop of you're registered already and the
registration number is no good because it's registered already until I
just plain gave up registering. The best help I have is from this group,
by reading what others have to say, and others like it, and surfing the
web for answers. Otherwise, don't expect much from redhat. that, of
course is IMHO.
[EMAIL PROTECTED]
On Tue, 3 Nov 1998, Kjell M.. wrote:
> Date: Tue, 3 Nov 1998 10:03:21 +0100
> From: "Kjell M.." <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> To: Kelvin Teh <[EMAIL PROTECTED]>
> Cc: [EMAIL PROTECTED]
> Subject: Re: RedHat Tech Support...
>
> > Does anyone out there have any experiences with RH tech support. I am
> > thinking of purchasing the RH5.2 boxed set for the tech support but I do
> > not know if it is worth it. Anyone care to comment?
>
> No
> I bought a boxed set for RH5.1 I had one question to RedHat
> support about an instalation problem. The answer arrived more than
> 4 weeks late, and it was wrong. I got the correct answer to my
> question through this newsgroup in one day.
> The only consideration should be the cost of the boxed set vs. the
> cost of downloading the required components.
> Their instalation manual is fairly good, but you may download that
> one also.
>
> Kjell...
>
> ------------------------------
> e-mail: [EMAIL PROTECTED]
>
