The Tech Support is only for 30 days after you register the program. After
that you're on your own.
I called once on my first install and although they did answer, I dind't
understand enough to fix. I also got the answer and help from the maillist.
The price of the boxed set is worth it as it installs easily, doesn't take
long or possibly unrealiable download s and the manuel is OK. Worth the
price, but not because of the support.
Only my opinion.
Ron
Kjell M.. wrote:
> > Does anyone out there have any experiences with RH tech support. I am
> > thinking of purchasing the RH5.2 boxed set for the tech support but I do
> > not know if it is worth it. Anyone care to comment?
>
> No
> I bought a boxed set for RH5.1 I had one question to RedHat
> support about an instalation problem. The answer arrived more than
> 4 weeks late, and it was wrong. I got the correct answer to my
> question through this newsgroup in one day.
> The only consideration should be the cost of the boxed set vs. the
> cost of downloading the required components.
> Their instalation manual is fairly good, but you may download that
> one also.
>
> Kjell...
>
> ------------------------------
> e-mail: [EMAIL PROTECTED]
--
Ron Marriage
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