All, One of my PER720s, this one running Oracle Linux 5.8 with OMSA 7.1, has just started reporting that the Enclosure Backplane is Degraded, but I cannot find why.
I have used the OMSA Web interface, and checked the alertlog and esmlog (omreport system esmlog/omreport system alertlog), but there is nothing apparent. In OMSA Web, clicking on Storage in the Navigation pane shows a yellow triangle next to PERC H710 Mini in the Data pane, then drilling down, in the Navigation pane, through PERC H710 Mini (yellow triangle for Connector 0), Connector 0 (yellow triangle for Enclosure (Backplane)) to Enclosure (Backplane), then shows Physical Disks in the Data pane, with a green tick next to it. I have also exported the log for the storage (an Available Task for the PERC entry), but this appears to be more-or-less the same as the alertlog, and only shows patrol reads starting/stopping over the past weeks.. Anyone have any ideas on what might be the problem, or, failing that, how to get more information that might unearth the problem? I cannot use Dell as we only get warranty on our servers (all servers we have are out of warranty) and we use a third-party to do break/fix. Here is the omreport output for "storage enclosure": List of Enclosures in the System Enclosure(s) on Controller PERC H710 Mini (Embedded) ID : 0:1 Status : Non-Critical Name : Backplane State : Degraded Connector : 0 Target ID : Not Applicable Configuration : Not Applicable Firmware Version : 1.00 Downstream Firmware Version : Not Applicable Service Tag : Not Applicable Express Service Code : Not Applicable Asset Tag : Not Applicable Asset Name : Not Applicable Backplane Part Number : Not Applicable Split Bus Part Number : Not Applicable Enclosure Part Number : Not Applicable SAS Address : 5A0B10C000281200 Enclosure Alarm : Not Applicable I have 2 further PER720's, also with Oracle Linux 5.8, but with OMSA 7.3, that continue to report their Enclosure Backplanes as State : Ready & Status : Ok. They both report FW Version 1.0 as well. Thanks in advance, dave _______________________________________________________________________________________________________________________________________________ Caversham Finance Limited, registered in England No 0785922 Registered office: 5 Hercules Way, Leavesden Park, Watford WD25 7GS Caversham Trading Limited, registered in England No 05396147 Registered office: 5 Hercules Way, Leavesden Park, Watford WD25 7GS BrightHouse Limited, registered in England No 06073794 Registered office: 5 Hercules Way, Leavesden Park, Watford WD25 7GS Caversham Finance Limited is authorised and regulated by the Financial Conduct Authority for consumer credit
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