Hi, This OS is not at all supported by OMSA.
Will check dcomsm.log file and let you know if we need anything else. Thanks Souvik From: David Harding [mailto:[email protected]] Sent: Thursday, May 19, 2016 3:32 PM To: Bose, Souvik <[email protected]>; linux-poweredge-Lists <[email protected]> Subject: RE: [Linux-PowerEdge] PER720 Enclosure Backplane reporting State : Degraded, Status : Non-Critical Souvik, Many thanks for your reply. OK, which version(s) of OMSA is/are supported for this OS, then, please? I ran the debug mode for around 20 minutes (ie. turned the debug on per the below, started OMSA, ran for 20 mins or so then stopped OMSA and turned debug off) and have attached the dcomsm.log file. Cheers, dave From: [email protected]<mailto:[email protected]> [mailto:[email protected]] Sent: 19 May 2016 10:20 To: David Harding; [email protected]<mailto:[email protected]> Subject: RE: [Linux-PowerEdge] PER720 Enclosure Backplane reporting State : Degraded, Status : Non-Critical Dell - Internal Use - Confidential Hi, First of all, this OS is not supported by OMSA 7.1. Still, if you want us to check it, I'll suggest you to send us the dcomsm.log file to investigate it further. Steps to collect dcomsm.log file:<javascript:openUrl('file:');> 1) Stop Data Manager Service (srvadmin-services.sh stop) 2) Go to /opt/dell/srvadmin/etc/srvadmin-storage and open stsvc.ini file. 3) Change "Debug=Off" to "Debug=On" 4) Change all the debug levels from "DebugLevels=0,0,0,0,0,0,0,0,0,0,0" to "DebugLevels=3,3,3,3,3,3,3,3,3,3,3" 5) Start Data Manager Service (srvadmin-services.sh stop) dcomsm.log file will be generated at /opt/dell/srvadmin/var/log/openmanage location. Thanks Souvik From: linux-poweredge-bounces-Lists On Behalf Of David Harding Sent: Wednesday, May 18, 2016 3:52 PM To: linux-poweredge-Lists <[email protected]<mailto:[email protected]>> Subject: [Linux-PowerEdge] PER720 Enclosure Backplane reporting State : Degraded, Status : Non-Critical All, One of my PER720s, this one running Oracle Linux 5.8 with OMSA 7.1, has just started reporting that the Enclosure Backplane is Degraded, but I cannot find why. I have used the OMSA Web interface, and checked the alertlog and esmlog (omreport system esmlog/omreport system alertlog), but there is nothing apparent. In OMSA Web, clicking on Storage in the Navigation pane shows a yellow triangle next to PERC H710 Mini in the Data pane, then drilling down, in the Navigation pane, through PERC H710 Mini (yellow triangle for Connector 0), Connector 0 (yellow triangle for Enclosure (Backplane)) to Enclosure (Backplane), then shows Physical Disks in the Data pane, with a green tick next to it. I have also exported the log for the storage (an Available Task for the PERC entry), but this appears to be more-or-less the same as the alertlog, and only shows patrol reads starting/stopping over the past weeks.. Anyone have any ideas on what might be the problem, or, failing that, how to get more information that might unearth the problem? I cannot use Dell as we only get warranty on our servers (all servers we have are out of warranty) and we use a third-party to do break/fix. Here is the omreport output for "storage enclosure": List of Enclosures in the System Enclosure(s) on Controller PERC H710 Mini (Embedded) ID : 0:1 Status : Non-Critical Name : Backplane State : Degraded Connector : 0 Target ID : Not Applicable Configuration : Not Applicable Firmware Version : 1.00 Downstream Firmware Version : Not Applicable Service Tag : Not Applicable Express Service Code : Not Applicable Asset Tag : Not Applicable Asset Name : Not Applicable Backplane Part Number : Not Applicable Split Bus Part Number : Not Applicable Enclosure Part Number : Not Applicable SAS Address : 5A0B10C000281200 Enclosure Alarm : Not Applicable I have 2 further PER720's, also with Oracle Linux 5.8, but with OMSA 7.3, that continue to report their Enclosure Backplanes as State : Ready & Status : Ok. They both report FW Version 1.0 as well. Thanks in advance, dave _______________________________________________________________________________________________________________________________________________ Caversham Finance Limited, registered in England No 0785922 Registered office: 5 Hercules Way, Leavesden Park, Watford WD25 7GS Caversham Trading Limited, registered in England No 05396147 Registered office: 5 Hercules Way, Leavesden Park, Watford WD25 7GS BrightHouse Limited, registered in England No 06073794 Registered office: 5 Hercules Way, Leavesden Park, Watford WD25 7GS Caversham Finance Limited is authorised and regulated by the Financial Conduct Authority for consumer credit _______________________________________________________________________________________________________________________________________________ Caversham Finance Limited, registered in England No 0785922 Registered office: 5 Hercules Way, Leavesden Park, Watford WD25 7GS Caversham Trading Limited, registered in England No 05396147 Registered office: 5 Hercules Way, Leavesden Park, Watford WD25 7GS BrightHouse Limited, registered in England No 06073794 Registered office: 5 Hercules Way, Leavesden Park, Watford WD25 7GS Caversham Finance Limited is authorised and regulated by the Financial Conduct Authority for consumer credit _______________________________________________________________________________________________________________________________________________ Caversham Finance Limited, registered in England No 0785922 Registered office: 5 Hercules Way, Leavesden Park, Watford WD25 7GS Caversham Trading Limited, registered in England No 05396147 Registered office: 5 Hercules Way, Leavesden Park, Watford WD25 7GS BrightHouse Limited, registered in England No 06073794 Registered office: 5 Hercules Way, Leavesden Park, Watford WD25 7GS Caversham Finance Limited is authorised and regulated by the Financial Conduct Authority for consumer credit
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