Jean-Daniel TISSOT schrieb am 27.01.20 um 13:04:
> 
> [EXTERNAL EMAIL] 
> 
> Hello,
> 
> I have a similar problem with "OpenManage || iDRAC Service Module" on a
> R720 running CentOS 6.10 with error "Unsupported operating system" when
> launching  dsu -u and I can't update with  Lifecycle too.
> I also got the warning: Inventory collector returned with partial failure.
> 
>> root@chrono-svg:~ # dsu -u
>> DELL EMC System Update 1.7.0
>> Copyright (C) 2014 DELL EMC Proprietary.
>> Verifying catalog installation ...
>> Installing catalog from repository ...
>> Fetching dsucatalog ...
>> Reading the catalog ...
>> Verifying inventory collector installation ...
>> Getting System Inventory ...
>> warning: Inventory collector returned with partial failure.
>> Determining Applicable Updates ...
>>
>> |--------DELL EMC System Update-----------|
>> [ ] represents 'not selected'
>> [*] represents 'selected'
>> [-] represents 'Component already at repository version (can be
>> selected only if -e option is used)'
>> Choose:  q - Quit without update, c to Commit, <number> - To
>> Select/Deselect, a - Select All, n - Select None
>> [ ]1 OpenManage | iDRAC Service Module
>> Current Version : 3.4.0 Upgrade to : 3.5.0, Criticality : Optional,
>> Type : Application
>>
>> Enter your choice : a
>>
>> |--------DELL EMC System Update-----------|
>> [ ] represents 'not selected'
>> [*] represents 'selected'
>> [-] represents 'Component already at repository version (can be
>> selected only if -e option is used)'
>> Choose:  q - Quit without update, c to Commit, <number> - To
>> Select/Deselect, a - Select All, n - Select None
>> [*]1 OpenManage | iDRAC Service Module
>> Current Version : 3.4.0 Upgrade to : 3.5.0, Criticality : Optional,
>> Type : Application
>>
>> Enter your choice : c
>> Fetching Systems-Management_Application_2NHY3_LN64_3.5.0_A00_02 ...
>> Installing Systems-Management_Application_2NHY3_LN64_3.5.0_A00_02
>> Collecting inventory...
>> .
>> Running validation...
>>
>> OpenManage || iDRAC Service Module
>>
>> The version of this Update Package is newer than the currently
>> installed version.
>> Software application name: OpenManage | iDRAC Service Module
>> Package version: 3.5.0
>> Installed version: 3.4.0
>>
>>
>> Executing update...
>> WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER PRODUCTS WHILE
>> UPDATE IS IN PROGRESS.
>> THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
>>
>> Unsupported operating system.
>>
>> Systems-Management_Application_2NHY3_LN64_3.5.0_A00_02 could not be
>> installed
>> Done! Please run 'dsu --inventory' to check the inventory
>> Exiting DSU!
>> root@chrono-svg:~ #
> 
> In the log file, I got :
> 
> Executing update...
> WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER PRODUCTS WHILE UPDATE
> IS IN PROGRESS.
> THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
> Atleast one device updated: Check return 255
> <?xml version="1.0"?>
> <SVMExecution lang="en">
>   <SPStatus result="false">
>     <Message id="10">Unsupported operating system.</Message>
>   </SPStatus>
> </SVMExecution>
> Unsupported operating system.
> 
> What is Check return 255?
> 
> Does that mean CentOS 6 is end of life for Dell ?
> 
> CentOS 6 will reach end of life in November of 2020
> (https://wiki.centos.org/About/Product).
> 
> 
> Le 27/01/2020 à 12:22, Werner Flamme a écrit :
>> Hello everyone,
>>
>> during a DSU run nearly everything got updated, only for "OpenManage |
>> iDRAC Service Module" I got an "Update Prereq not available".
>>
>> I'm running dsu 1.7.0 on SLES for SAP 12 SP5 (and SP3 before) on one
>> R930 and one R740xd. The problem came up on both.
>>
>> When doing "dsu -p -q", I get
>>
>> ===== snip =====
>> # dsu -p -q
>> DELL EMC System Update 1.7.0
>> Copyright (C) 2014 DELL EMC Proprietary.
>> Verifying catalog installation ...
>> Installing catalog from repository ...
>> Fetching dsucatalog ...
>> Reading the catalog ...
>> Verifying inventory collector installation ...
>> Getting System Inventory ...
>> warning: Inventory collector returned with partial failure.
>> Determining Applicable Updates ...
>> ------------------ Update Preview -----------------
>> # : Type : Component : Version : Filename
>> ---------------------------------------------------
>> 1 : Application : OpenManage | iDRAC Service Module : 3.5.0 :
>> Systems-Management_Application_2NHY3_LN64_3.5.0_A00_02
>> NOTE: The preview option displays the components which can be updated
>> based on Catalog. This option does not update.
>> Run --inventory for checking the component status post DSU commit.
>> Exiting DSU!
>> ===== pins =====
>>
>> "dsu --inventory" displays "warning: Inventory collector returned with
>> partial failure." too, and in the output I find "Application, OpenManage
>> | iDRAC Service Module  ( Version : 3.2.0.1 )". And "Application,
>> Inventory Collector  ( Version : 19.04.00 )" :)
>>
>> My repo URLs are
>> * <https://linux.dell.com/repo/hardware/dsu/os_independent>
>> *
>> <https://linux.dell.com/repo/hardware/dsu/mirrors.cgi/osname=sles12&basearch=x86_64&native=1&redirpath=/>
>>
>> So, my questions:
>> * What might be this ominous "Update Prereq" that I'm missing?
>> * Where does the "partial failure" of the "Inventory collector" come from?
>>
>> A Web Search Engine ;) found the same problem in 2017 on this list. It
>> might've been caused by using Scientific Linux and not having installed
>> OpenIPMI. But my OS is supported, and I have several IPMI software
>> installed:
>>
>> # rpm -qa '*IPMI*' | sort
>> OpenIPMI-2.0.21-10.6.24.x86_64
>> OpenIPMI-devel-2.0.21-10.6.24.x86_64
>> OpenIPMI-python-2.0.21-10.6.24.x86_64
>> # rpm -qa '*ipmi*' | sort
>> freeipmi-1.5.7-2.15.x86_64
>> ipmitool-1.8.18-5.6.18.x86_64
>> libfreeipmi17-1.5.7-2.15.x86_64
>> libipmiconsole2-1.5.7-2.15.x86_64
>> libipmidetect0-1.5.7-2.15.x86_64
>> monitoring-plugins-ipmi-sensor1-1.3-209.1.noarch
>> monitoring-plugins-ipmi-sensor2-2.3-100.1.noarch
>> monitoring-plugins-ipmi-sensor3-3.13-3.1.noarch

Jean-Daniel, you reminded me that I forgot the logs. But I don't see
anything here - except maybe that the BIOS version is too old, though it
has been updated hours ago.

========== snip ==========
Collecting inventory...
<?xml version="1.0"?>
<SVMInventory lang="en">
  <Device componentID="101803" display="OpenManage || iDRAC Service Module">
    <Application componentType="APAC" version="3.2.0"
display="OpenManage | iDRAC Service Module"/>
  </Device>
  <System systemID="6BC"/>
  <OperatingSystem osVendor="Novell" osArch="x64" majorVersion="12.0"
minorVersion="3" spMajorVersion="0" spMinorVersion="0"/>
  <Device componentID="159" display="BIOS" impactsTPMmeasurements="TRUE">
    <Display>BIOS</Display>
    <Application componentType="BIOS" version="2.5.3" display="BIOS"/>
  </Device>
</SVMInventory>
Creating payload file list for UpdRollBack by framework, if needed later.
MovePayload: Entry
MovePayload: Processing payload directory.
MovePayload: Exiting.
Running validation...

OpenManage || iDRAC Service Module
Application: OpenManage | iDRAC Service Module
Previous version: 3.2.0
New version: 3.5.0

The version of this Update Package is newer than the currently installed
version.
Software application name: OpenManage | iDRAC Service Module
Package version: 3.5.0
Installed version: 3.2.0


Executing update...
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER PRODUCTS WHILE UPDATE
IS IN PROGRESS.
THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
Atleast one device updated: Check return 255
<?xml version="1.0"?>
<SVMExecution lang="en">
  <SPStatus result="false">
    <Message id="8">Update Prereq not available.</Message>
  </SPStatus>
</SVMExecution>
Update Prereq not available.
========== pins ==========

Hm, "dsu --inventory" says "2. BIOS, BIOS  ( Version : 2.7.2 )" - so: is
the BIOS too new for this?


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