Dominic Mitchell wrote:
>
> Since I have had a very bad customer service with Iomega for their
> tape backup if ran under Linux I am writing them a letter showing my
> discontent with their customer support. But I would also like to
> send copies of this letter to Iomega close competitors.
> Disregarding a warranty for a product that runs on Linux because
> there is no means to test it with their Microsoft software is
> totally unacceptable.
>
> Any company names which could be considered close competitors to
> Iomega?
Dominic -
It is interesting that you have taken the lead in letting Iomega know of
your dissatisfaction with their customer service, but I am afraid that
your efforts will fall upon deaf ears. Iomega has disolved their Ditto
division and Tecmar Technologies now owns the product brand.
Additionally, the product managers at Tecmar have assured me that they
are going to work hard to see that all NEW Ditto products will work
properly and are supported under Linux. Unfortunately, they are not
will to go to bat for the old, Iomega products, because there are just
too many unsolvable problems with the devices.
Check Tecmar's site at http://www.tecmar.com/ for more info on their
stand on the Ditto products.
--
Tim Jones [EMAIL PROTECTED]
Vice President Visit our tape backup web pages:
Enhanced Software Technologies, Inc. http://www.estinc.com/
