(d'oh! I mis-spelled devl in the original email :) On Thu, 2003-06-19 at 10:08, [EMAIL PROTECTED] wrote: > There is something really weird here. The information from the non- > working system is different but apparently valid. Specifically, the > P:Rev=0.06, S:Product, S:SerialNumber, and E:Ivl=100ms entries all > appear valid, yet they differ from the working system. This > information is all obtained from the attached device, not from tables > in the host computer.
Yes, as far as I can tell there's nothing incorrect about the USB connection, only with the HID driver connecting to the device. > ( I believe your lsusb quote has a typo in that it should read Back- > UPS Pro 1500 rather than 500 ) Nope, there's two separate devices : a BackUPS 500 (tiny) and a Smart UPS 1500 (much larger) The tiny one works, the much more expensive larger one does not. > I can only suggest two possible scenarios: 1) There is a Back-UPS > Pro 1500 already connected to the system, or 2) the 1500 was > previously attached to the system, and the support software did not > detect its removal, and continues to use its information. > If the #1 is true, disconnect both devices, then plug in the 350. > If #2 is true, it indicates a problem in the hotplugging facility > which failed to detect the disconnect, or possibly something in the > APC software which intentionally retains information, possibly for > fault recovery. You would need to discuss that with APC. Unfortunately, neither is the case. The SmartUPS is on a system in Japan, it's never seen a BackUPS before. The BackUPS is on a system in Canada, it's never seen a SmartUPS before. I'm going to start learning about how the internals of hotplug work, I guess, because although the hid device is being loaded, it's not connecting to the UPS :( Dana Lacoste Ottawa, Canada ------------------------------------------------------- This SF.Net email is sponsored by: INetU Attention Web Developers & Consultants: Become An INetU Hosting Partner. Refer Dedicated Servers. We Manage Them. You Get 10% Monthly Commission! INetU Dedicated Managed Hosting http://www.inetu.net/partner/index.php _______________________________________________ [EMAIL PROTECTED] To unsubscribe, use the last form field at: https://lists.sourceforge.net/lists/listinfo/linux-usb-devel
