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Alan Stern wrote:
>>>At least you've ruled out the operating system version as the source of
>>>the problem.
>>Well, that's not yet clear to me.  The two systems have significantly
>>different hardware configurations.
> 
> Sure.  But all the OS versions you tried on the laptop worked, and all 
> those same OS versions on the server failed.  To me that suggests some 
> sort of hardware incompatibility rather than a version-related software 
> problem.

OK, that makes sense to me.

> 
>>I tried 2.6.12.5 without SMP (I did not want to disturb my 2.6.12.3
>>setup) to no avail.  It fails in the same way.
>>
>>I am wondering if something in the hotplug system would cause or remedy
>>this type of behavior.
>>
>>Other ideas or suggestions would be *greatly* appreciated.
> 
> I would be very suprised if the hotplug system was related to this in any 
> way.  One way to test that is by doing "modprobe usb-storage" before you 
> plug in the device.  Then there won't be any hotplug activity at all.  Try 
> it on both the server and the laptop.

I'll try this tomorrow, as I left the device at work, and I'll report
the result at that time.

> 
> It's very strange.  The log indicates clearly that the device did 
> receive the command and did not send a response.  When attached to the 
> laptop it received the same command and _did_ send a response.  Why should 
> the device behave differently in the two settings?
> 
> Could it be because the device is running behind a hub?  What happens if
> you remove the hub and plug the device directly into the server?

I've tried this previously and found that plugging the device directly
into the server's USB port (no hub) yields the same result we've seen.

Thanks again for the suggestions,

Andy

- --
Andy Stewart, Founder
Worcester Linux Users' Group
Worcester, MA, USA
http://www.wlug.org

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