I enclose details of our latest Broadband report.

Based on a survey of a wide range of players in the global broadband 
industry?providers, vendors, and analysts?Driving Broadband 2003-2004 presents 
informed answers for the near-term problem of how to push broadband deeper into the 
residential and small-business markets during the next two years, creating a true mass 
market for high-speed Internet access and opening new service possibilities and 
revenue opportunities.

While its take-up rate has surpassed almost any other technology introduction of the 
past century, broadband has failed to reach a critical mass among home users. With the 
early adopter market saturated and the "fast-followers" reaching that point, providers 
and the vendors that sell to them need to map new strategies for reaching other 
potential broadband users.

Driving Broadband 2003-2004 compiles responses from service providers and other major 
industry operators on such critical questions as the following:

-What applications, services, price structures, and value-adds do industry experts 
think will be the most attractive to customers by the end of 2004? Which hold revenue 
potential?

-What broadband attributes will lead users to high-speed access?

-Will service providers concentrate on migrating dial-up subscribers, marketing to 
niche customers, or increasing average revenue per user?

-How important is broadband-optimized content to home subscribers?

-What role do providers hope that other value-added features?such as service bundles, 
price tiers, or home networking support?will play in customers access decisions?

-What similarities link residential broadband subscribers and small-business users?

-What access-specific obstacles do digital subscriber line and cable-modem 
internet?the dominant access modes around the globe?face in achieving larger audiences?

-Does broadband need to find a "killer app" to thrive?

Extensively illustrated with charts and industry examples from international 
providers, Driving Broadband 2003-2004 is a qualitative and statistically solid look 
at what the broadband industry thinks today about the tactics that will build 
broadband momentum tomorrow.

Features of this report:

-Respondent population of more than 150 top-level executives representing the largest 
carriers, service providers and vendors in North American and global telecom.
-Two-year outlook for research study highlights the applications, features and 
marketing strategies that providers think will promote consumer broadband in the near 
future.
-Profusely illustrated with color chart pages that allow easy comparison among the 
provider, vendor, analyst and total response categories.
-High level of statistical analysis of results, including average and modal responses 
and standard deviation.
-Quantitative survey responses amplified with Delphi-round commentary from respondents 
speaking under anonymity.
-Global focus to research study: More than half of provider respondents based outside 
North America.

Who should read this study?

-Service Providers that have an interest in building revenue from the consumer and 
small business high-speed access markets

-Broadband Providers looking for strategies to increase average revenue per user in 
these markets, seeking applications with the best business cases, and evaluating the 
importance to their subscribers of value-adds such as home networking and service 
bundles.

-Digital Subscriber Line Providers and Resellers examining the competitive advantages 
of such consumer applications as voice service, online gaming and video over DSL.

-Cable Internet Providers looking to maximize the advantage of the "triple 
threat"?voice, video and data?and studying the feasibility of applications that 
require more than a "best-effort" service.

-Dial-Up Providers calculating the threat to their customer base from migration to 
broadband service.

-Broadband and networking equipment vendors who need to know what their provider 
customers think end-users will want to do with broadband service, and which features 
will have the best potential for a quick return on investment.

-Third-party application developers and value-added resellers strategizing the most 
productive development paths and marketing channels as broadband ramps up to a mass 
medium.

-Broadband policy makers in and out of government?to take the pulse of global 
broadband development and examine the role the public sector has played in regional 
and national broadband deployments.

-University and graduate educators whose research and curricula must reflect the most 
up-to-the-minute thinking about the timing, significance and public, commercial and 
national benefits of bringing broadband to more users.

For a complete index of this report click on 
http://www.researchandmarkets.com/reports/44919

Report Index:

Executive Summary

Taking Broadband to the Next Level

Broadband Growth Prospects

What Do Residential Users Want?

 Video E-Mail
 Streamed News and Sports Video
 Digital Music File Downloads
 General File Sharing over Broadband
 Online Education and Telemedicine
 Voice over Broadband
 Hosted Games and Online Multiplayer Games
 Interactive TV
 Home Monitoring
 Digital Movie File Downloads to PC
 Video on Demand to TV or PC
 Gaming and Adult Content

Residential Broadband Pricing

Adding Value to Residential Broadband
 Home Networking
 Service Bundles

Broadband in the Small Business Market

 Growth Prospects
 Small Business Broadband Availability
 Conveying the Benefits
 Service Level Agreements and Quality of Service
 Virtual Private Networking Capability
 Rise of Small Business Teleworking
 Static IP Addresses
 Bandwidth on Demand
 Integrated Voice and Data
 Small Business Service Bundles

Potential Obstacles to Broadband Growth

 Lack of a Killer App
 Bit Caps and Transfer Limits
 Second-Line Sales Cannibalization
 Cables Location Problem
 Leased-Line Sales Conflicts
 Cost Inefficiency of Small Business Broadband

Action items for a Broadband Future

 Short-Term Fixes for Residential Broadband
 Lessons from Leading Broadband Growth Markets
 Governments Role in Promoting Broadband

Report Pricing:

Hard Copy   EUR 562
CD-ROM   EUR 562

ORDERING - FOUR EASY WAYS TO PLACE YOUR ORDER:

Order online: To order this report please click on 
http://www.researchandmarkets.com/reports/44919
Order via email: mailto:[EMAIL PROTECTED]
Order via fax-back form: Click on http://www.researchandmarkets.com/reports/44919 Fax 
to +353 1 4100 980
Order via post: Click on http://www.researchandmarkets.com/reports/44919
Mail to Research and Markets Ltd., Guinness Centre, Taylors Lane, Dublin 8, Ireland


Thank you for your consideration.

Kind Regards,


Amy Cole
Senior Manager
Research and Markets Ltd
[EMAIL PROTECTED]

REPORT DATA SUMMARY:
Driving Broadband 2003-2004:Strategies for Success in the Home and Small-Business 
Markets
Publisher Name: IEC Publications
Date Published: 02/12/2003
Number of Pages: 217
Category: Telecommunications and Computing
URL: www.researchandmarkets.com/reports/44919

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