Hi,

We have a bunch of servers to which we recently attached a set of
external USB drives. The drives and enclosures are all identical as are
the Intel chipsets, OS and Kernel builds.

Two of these servers are from separate manufacturers and error when you
try to mount the drives. For one of these boxes I've switched on full
USB debugging and post dmesg below. The rest of the servers can use
the drives fine.

Can you suggest anything to debug / fix?

Thanks,

James

fff54000 - 0xfffff000   ( 684 kB)
    pkmap   : 0xff800000 - 0xffc00000   (4096 kB)
    vmalloc : 0xf8800000 - 0xff7fe000   ( 111 MB)
    lowmem  : 0xc0000000 - 0xf8000000   ( 896 MB)
      .init : 0xc03c8000 - 0xc0413000   ( 300 kB)
      .data : 0xc02df1be - 0xc03c0714   ( 901 kB)
      .text : 0xc0100000 - 0xc02df1be   (1916 kB)
Checking if this processor honours the WP bit even in supervisor mode... Ok.
Calibrating delay using timer specific routine.. 5588.08 BogoMIPS (lpj=11176173)
Mount-cache hash table entries: 512
CPU: After generic identify, caps: bfebfbff 00000000 00000000 00000000 00000000 
00000000 00000000
CPU: Trace cache: 12K uops, L1 D cache: 8K
CPU: L2 cache: 512K
CPU: Physical Processor ID: 0
CPU: After all inits, caps: bfebfbff 00000000 00000000 00003080 00000000 
00000000 00000000
Intel machine check architecture supported.
Intel machine check reporting enabled on CPU#0.
CPU0: Intel P4/Xeon Extended MCE MSRs (12) available
CPU0: Thermal monitoring enabled
Compat vDSO mapped to ffffe000.
Checking 'hlt' instruction... OK.
Freeing SMP alternatives: 13k freed
CPU0: Intel(R) Xeon(TM) CPU 2.80GHz stepping 07
Booting processor 1/1 eip 2000
Initializing CPU#1
Calibrating delay using timer specific routine.. 5583.90 BogoMIPS (lpj=11167801)
CPU: After generic identify, caps: bfebfbff 00000000 00000000 00000000 00000000 
00000000 00000000
CPU: Trace cache: 12K uops, L1 D cache: 8K
CPU: L2 cache: 512K
CPU: Physical Processor ID: 0
CPU: After all inits, caps: bfebfbff 00000000 00000000 00003080 00000000 
00000000 00000000
Intel machine check architecture supported.
Intel machine check reporting enabled on CPU#1.
CPU1: Intel P4/Xeon Extended MCE MSRs (12) available
CPU1: Thermal monitoring enabled
CPU1: Intel(R) Xeon(TM) CPU 2.80GHz stepping 07
Booting processor 2/6 eip 2000
Initializing CPU#2
Calibrating delay using timer specific routine.. 5584.03 BogoMIPS (lpj=11168067)
CPU: After generic identify, caps: bfebfbff 00000000 00000000 00000000 00000000 
00000000 00000000
CPU: Trace cache: 12K uops, L1 D cache: 8K
CPU: L2 cache: 512K
CPU: Physical Processor ID: 3
CPU: After all inits, caps: bfebfbff 00000000 00000000 00003080 00000000 
00000000 00000000
Intel machine check architecture supported.
Intel machine check reporting enabled on CPU#2.
CPU2: Intel P4/Xeon Extended MCE MSRs (12) available
CPU2: Thermal monitoring enabled
CPU2: Intel(R) Xeon(TM) CPU 2.80GHz stepping 07
Booting processor 3/7 eip 2000
Initializing CPU#3
Calibrating delay using timer specific routine.. 5584.03 BogoMIPS (lpj=11168076)
CPU: After generic identify, caps: bfebfbff 00000000 00000000 00000000 00000000 
00000000 00000000
CPU: Trace cache: 12K uops, L1 D cache: 8K
CPU: L2 cache: 512K
CPU: Physical Processor ID: 3
CPU: After all inits, caps: bfebfbff 00000000 00000000 00003080 00000000 
00000000 00000000
Intel machine check architecture supported.
Intel machine check reporting enabled on CPU#3.
CPU3: Intel P4/Xeon Extended MCE MSRs (12) available
CPU3: Thermal monitoring enabled
CPU3: Intel(R) Xeon(TM) CPU 2.80GHz stepping 07
Total of 4 processors activated (22340.05 BogoMIPS).
ExtINT not setup in hardware but reported by MP table
ENABLING IO-APIC IRQs
..TIMER: vector=0x31 apic1=0 pin1=2 apic2=0 pin2=0
checking TSC synchronization [CPU#0 -> CPU#1]: passed.
checking TSC synchronization [CPU#0 -> CPU#2]: passed.
checking TSC synchronization [CPU#0 -> CPU#3]: passed.
Brought up 4 CPUs
migration_cost=64,861
NET: Registered protocol family 16
EISA bus registered
PCI: PCI BIOS revision 2.10 entry at 0xf0031, last bus=7
PCI: Using configuration type 1
Setting up standard PCI resources
SCSI subsystem initialized
usbcore: registered new interface driver usbfs
usbcore: registered new interface driver hub
usbcore: registered new device driver usb
PCI: Probing PCI hardware
PCI: Probing PCI hardware (bus 00)
PCI quirk: region 0400-047f claimed by ICH4 ACPI/GPIO/TCO
PCI quirk: region 0500-053f claimed by ICH4 GPIO
Boot video device is 0000:01:09.0
PCI: Transparent bridge - 0000:00:1e.0
PCI: Using IRQ router PIIX/ICH [8086/2480] at 0000:00:1f.0
PCI->APIC IRQ transform: 0000:00:1d.0[A] -> IRQ 16
PCI->APIC IRQ transform: 0000:00:1d.1[B] -> IRQ 19
PCI->APIC IRQ transform: 0000:00:1f.1[A] -> IRQ 18
PCI->APIC IRQ transform: 0000:00:1f.3[B] -> IRQ 17
PCI->APIC IRQ transform: 0000:06:06.0[A] -> IRQ 72
PCI->APIC IRQ transform: 0000:06:06.1[B] -> IRQ 73
PCI->APIC IRQ transform: 0000:04:02.0[A] -> IRQ 48
PCI->APIC IRQ transform: 0000:04:03.0[A] -> IRQ 49
PCI->APIC IRQ transform: 0000:03:01.0[A] -> IRQ 24
PCI->APIC IRQ transform: 0000:01:09.0[A] -> IRQ 18
PCI: Bridge: 0000:05:1d.0
  IO window: disabled.
  MEM window: fe900000-fe9fffff
  PREFETCH window: fc000000-fc0fffff
PCI: Bridge: 0000:05:1f.0
  IO window: c000-dfff
  MEM window: fe800000-fe8fffff
  PREFETCH window: fbf00000-fbffffff
PCI: Bridge: 0000:00:03.0
  IO window: c000-dfff
  MEM window: fe800000-feafffff
  PREFETCH window: fbf00000-fc1fffff
PCI: Bridge: 0000:02:1d.0
  IO window: b000-bfff
  MEM window: fe500000-fe6fffff
  PREFETCH window: fbd00000-fbdfffff
PCI: Bridge: 0000:02:1f.0
  IO window: disabled.
Time: tsc clocksource has been installed.
  MEM window: fe400000-fe4fffff
  PREFETCH window: f3c00000-fbcfffff
PCI: Bridge: 0000:00:04.0
  IO window: b000-bfff
  MEM window: fe400000-fe7fffff
  PREFETCH window: f3c00000-fbefffff
PCI: Bridge: 0000:00:1e.0
  IO window: a000-afff
  MEM window: fc300000-fe3fffff
  PREFETCH window: f3b00000-f3bfffff
PCI: Setting latency timer of device 0000:00:1e.0 to 64
NET: Registered protocol family 2
IP route cache hash table entries: 32768 (order: 5, 131072 bytes)
TCP established hash table entries: 131072 (order: 8, 1572864 bytes)
TCP bind hash table entries: 65536 (order: 7, 524288 bytes)
TCP: Hash tables configured (established 131072 bind 65536)
TCP reno registered
highmem bounce pool size: 64 pages
io scheduler noop registered
io scheduler anticipatory registered
io scheduler deadline registered
io scheduler cfq registered (default)
pci 0000:00:1d.0: uhci_check_and_reset_hc: legsup = 0x0f30
pci 0000:00:1d.0: Performing full reset
pci 0000:00:1d.1: uhci_check_and_reset_hc: legsup = 0x0030
pci 0000:00:1d.1: Performing full reset
intel_rng: FWH not detected
RAMDISK driver initialized: 16 RAM disks of 8192K size 1024 blocksize
Intel(R) PRO/1000 Network Driver - version 7.3.20-k2-NAPI
Copyright (c) 1999-2006 Intel Corporation.
e1000: 0000:04:02.0: e1000_probe: (PCI-X:100MHz:64-bit) 00:20:ed:58:99:12
e1000: eth0: e1000_probe: Intel(R) PRO/1000 Network Connection
e1000: 0000:04:03.0: e1000_probe: (PCI-X:100MHz:64-bit) 00:20:ed:58:99:13
e1000: eth1: e1000_probe: Intel(R) PRO/1000 Network Connection
e100: Intel(R) PRO/100 Network Driver, 3.5.17-k2-NAPI
e100: Copyright(c) 1999-2006 Intel Corporation
Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2
ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx
Probing IDE interface ide0...
hdb: CD-224E, ATAPI CD/DVD-ROM drive
Probing IDE interface ide1...
ide0 at 0x1f0-0x1f7,0x3f6 on irq 14
Loading Adaptec I2O RAID: Version 2.4 Build 5go
Detecting Adaptec I2O RAID controllers...
scsi0 : Adaptec AIC7XXX EISA/VLB/PCI SCSI HBA DRIVER, Rev 7.0
        <Adaptec aic7899 Ultra160 SCSI adapter>
        aic7899: Ultra160 Wide Channel A, SCSI Id=7, 32/253 SCBs

scsi 0:0:1:0: Sequential-Access ECRIX    VXA-1            2B7B PQ: 0 ANSI: 2
 target0:0:1: Beginning Domain Validation
 target0:0:1: wide asynchronous
 target0:0:1: FAST-40 WIDE SCSI 80.0 MB/s ST (25 ns, offset 32)
 target0:0:1: Domain Validation skipping write tests
 target0:0:1: Ending Domain Validation
scsi1 : Adaptec AIC7XXX EISA/VLB/PCI SCSI HBA DRIVER, Rev 7.0
        <Adaptec aic7899 Ultra160 SCSI adapter>
        aic7899: Ultra160 Wide Channel B, SCSI Id=7, 32/253 SCBs

Adaptec aacraid driver (1.1-5[2423]-mh3)
AAC0: kernel 4.2-0[7349] 
AAC0: monitor 4.2-0[7349]
AAC0: bios 4.2-0[7349]
AAC0: Non-DASD support enabled.
scsi2 : aacraid
scsi 2:0:0:0: Direct-Access     Adaptec  smsdb-b          V1.0 PQ: 0 ANSI: 2
scsi 2:1:3:0: Direct-Access     SEAGATE  ST373207LC       0003 PQ: 0 ANSI: 3
scsi 2:1:4:0: Direct-Access     SEAGATE  ST373207LC       0003 PQ: 0 ANSI: 3
scsi 2:1:5:0: Direct-Access     SEAGATE  ST373207LC       0003 PQ: 0 ANSI: 3
scsi 2:2:0:0: Direct-Access     SEAGATE  ST373207LC       0003 PQ: 0 ANSI: 3
scsi 2:2:1:0: Direct-Access     SEAGATE  ST373207LC       0003 PQ: 0 ANSI: 3
scsi 2:2:2:0: Direct-Access     SEAGATE  ST373207LC       0003 PQ: 0 ANSI: 3
GDT-HA: Storage RAID Controller Driver. Version: 3.05
GDT-HA: Found 0 PCI Storage RAID Controllers
3ware Storage Controller device driver for Linux v1.26.02.002.
3ware 9000 Storage Controller device driver for Linux v2.26.02.008.
SCSI device sda: 573428736 512-byte hdwr sectors (293596 MB)
sda: assuming Write Enabled
sda: assuming drive cache: write through
SCSI device sda: 573428736 512-byte hdwr sectors (293596 MB)
sda: assuming Write Enabled
sda: assuming drive cache: write through
 sda: sda1 sda2 sda3
sd 2:0:0:0: Attached scsi removable disk sda
ehci_hcd: block sizes: qh 128 qtd 96 itd 192 sitd 96
ohci_hcd: 2006 August 04 USB 1.1 'Open' Host Controller (OHCI) Driver
ohci_hcd: block sizes: ed 64 td 64
USB Universal Host Controller Interface driver v3.0
PCI: Setting latency timer of device 0000:00:1d.0 to 64
uhci_hcd 0000:00:1d.0: UHCI Host Controller
drivers/usb/core/inode.c: creating file 'devices'
drivers/usb/core/inode.c: creating file '001'
uhci_hcd 0000:00:1d.0: new USB bus registered, assigned bus number 1
uhci_hcd 0000:00:1d.0: detected 2 ports
uhci_hcd 0000:00:1d.0: uhci_check_and_reset_hc: cmd = 0x0000
uhci_hcd 0000:00:1d.0: Performing full reset
uhci_hcd 0000:00:1d.0: irq 16, io base 0x0000e400
usb usb1: default language 0x0409
usb usb1: new device strings: Mfr=3, Product=2, SerialNumber=1
usb usb1: Product: UHCI Host Controller
usb usb1: Manufacturer: Linux 2.6.21.1 uhci_hcd
usb usb1: SerialNumber: 0000:00:1d.0
usb usb1: uevent
usb usb1: usb_probe_device
usb usb1: configuration #1 chosen from 1 choice
usb usb1: adding 1-0:1.0 (config #1, interface 0)
usb 1-0:1.0: uevent
hub 1-0:1.0: usb_probe_interface
hub 1-0:1.0: usb_probe_interface - got id
hub 1-0:1.0: USB hub found
hub 1-0:1.0: 2 ports detected
hub 1-0:1.0: standalone hub
hub 1-0:1.0: no power switching (usb 1.0)
hub 1-0:1.0: individual port over-current protection
hub 1-0:1.0: power on to power good time: 2ms
hub 1-0:1.0: local power source is good
hub 1-0:1.0: trying to enable port power on non-switchable hub
hub 1-0:1.0: state 7 ports 2 chg 0000 evt 0000
drivers/usb/core/inode.c: creating file '001'
PCI: Setting latency timer of device 0000:00:1d.1 to 64
uhci_hcd 0000:00:1d.1: UHCI Host Controller
uhci_hcd 0000:00:1d.0: port 2 portsc 009b,00
hub 1-0:1.0: port 2, status 0101, change 0003, 12 Mb/s
drivers/usb/core/inode.c: creating file '002'
uhci_hcd 0000:00:1d.1: new USB bus registered, assigned bus number 2
uhci_hcd 0000:00:1d.1: detected 2 ports
uhci_hcd 0000:00:1d.1: uhci_check_and_reset_hc: cmd = 0x0000
uhci_hcd 0000:00:1d.1: Performing full reset
uhci_hcd 0000:00:1d.1: irq 19, io base 0x0000e800
usb usb2: default language 0x0409
usb usb2: new device strings: Mfr=3, Product=2, SerialNumber=1
usb usb2: Product: UHCI Host Controller
usb usb2: Manufacturer: Linux 2.6.21.1 uhci_hcd
usb usb2: SerialNumber: 0000:00:1d.1
usb usb2: uevent
usb usb2: usb_probe_device
usb usb2: configuration #1 chosen from 1 choice
usb usb2: adding 2-0:1.0 (config #1, interface 0)
usb 2-0:1.0: uevent
hub 2-0:1.0: usb_probe_interface
hub 2-0:1.0: usb_probe_interface - got id
hub 2-0:1.0: USB hub found
hub 2-0:1.0: 2 ports detected
hub 2-0:1.0: standalone hub
hub 2-0:1.0: no power switching (usb 1.0)
hub 2-0:1.0: individual port over-current protection
hub 2-0:1.0: power on to power good time: 2ms
hub 2-0:1.0: local power source is good
hub 2-0:1.0: trying to enable port power on non-switchable hub
drivers/usb/core/inode.c: creating file '001'
Initializing USB Mass Storage driver...
hub 1-0:1.0: debounce: port 2: total 100ms stable 100ms status 0x101
usb 1-2: new full speed USB device using uhci_hcd and address 2
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: device descriptor read/64, error -71
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: device descriptor read/64, error -71
usb 1-2: new full speed USB device using uhci_hcd and address 3
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: device descriptor read/64, error -71
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: uhci_result_common: failed with status 440000
usb usb2: suspend_rh (auto-stop)
usb 1-2: device descriptor read/64, error -71
usb 1-2: new full speed USB device using uhci_hcd and address 4
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: device not accepting address 4, error -71
usb 1-2: new full speed USB device using uhci_hcd and address 5
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: uhci_result_common: failed with status 440000
usb 1-2: device not accepting address 5, error -71
hub 1-0:1.0: state 7 ports 2 chg 0000 evt 0004
hub 2-0:1.0: state 7 ports 2 chg 0000 evt 0000
usbcore: registered new interface driver usb-storage
USB Mass Storage support registered.
serio: i8042 KBD port at 0x60,0x64 irq 1
serio: i8042 AUX port at 0x60,0x64 irq 12
mice: PS/2 mouse device common for all mice
input: AT Translated Set 2 keyboard as /class/input/input0
I2O subsystem v1.325
i2o: max drivers = 8
I2O Configuration OSM v1.323
md: raid1 personality registered for level 1
EISA: Probing bus 0 at eisa.0
TCP cubic registered
NET: Registered protocol family 1
NET: Registered protocol family 17
Starting balanced_irq
Using IPI Shortcut mode
input: ImExPS/2 Generic Explorer Mouse as /class/input/input1
md: Autodetecting RAID arrays.
md: autorun ...
md: ... autorun DONE.
kjournald starting.  Commit interval 5 seconds
EXT3-fs: mounted filesystem with ordered data mode.
VFS: Mounted root (ext3 filesystem) readonly.
Freeing unused kernel memory: 300k freed
Adding 2731040k swap on /dev/sda3.  Priority:-1 extents:1 across:2731040k
EXT3 FS on sda1, internal journal
hdb: ATAPI 24X CD-ROM drive, 128kB Cache
Uniform CD-ROM driver Revision: 3.20
kjournald starting.  Commit interval 5 seconds
EXT3 FS on sda2, internal journal
EXT3-fs: mounted filesystem with ordered data mode.
ICH3: IDE controller at PCI slot 0000:00:1f.1
PCI: Enabling device 0000:00:1f.1 (0005 -> 0007)
ICH3: chipset revision 2
ICH3: not 100% native mode: will probe irqs later
ICH3: port 0x01f0 already claimed by ide0
    ide1: BM-DMA at 0xffa8-0xffaf, BIOS settings: hdc:pio, hdd:pio
Probing IDE interface ide1...
pci_hotplug: PCI Hot Plug PCI Core version: 0.5
shpchp: Standard Hot Plug PCI Controller Driver version: 0.4
e1000: eth0: e1000_watchdog: NIC Link is Up 100 Mbps Full Duplex, Flow Control: 
RX
e1000: eth1: e1000_watchdog: NIC Link is Up 100 Mbps Full Duplex, Flow Control: 
RX



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