> Here here, it PISSES me off that Linux isn't really taken seriously on 
> the desktop as I happily use it everyday.


The answer is, IMHO, twofold.

1. legacy business data - the main one being ms word documents. Do not
try and sell me linux or open source word processors that will open
complex word documents 100% correct every time. It does not happen. I
have 171MB legacy word docs that I may want to use at any time,thats
right goddamn now, not once I have fiddled around for twenty minutes
resetting stuff or finding where the headers & footers & para numbereing went.

2 closely allied, training. The average secretary/wp operator etc is not
as adept at change as a geek who likes to fiddle and is prepared to play
with some software for hours playing with the features, finding how it
works etc. I don't have time to train my secretary on openoffice or
retrain her on word perfect  (she probably last used 5.1). Put most
office workers in fronnt of a new program and they spin out.

Now theres a lot happening to the desktop and its better every day. But
Neal's article was about what is REALLY happening in business out there
NOW. What is really happening in businesses is services - mail, file,
print, database. It is a positive spin for linux so I wonder why it is
getting bashed??

P.S If I was setting up my own business now I probably would go for
star/open office on linux, but now its too hard to change. 
--
Nick Rout
Barrister & Solicitor
Christchurch, NZ
Ph +64 3 3798966
Fax + 64 3 3798853
http://www.rout.co.nz

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