Here's something relevant I think...adresses some of Nick's concerns...
http://linuxtoday.com/news_story.php3?ltsn=2002-08-21-005-26-NW-BZ-DT&tbovrmode=1#talkback_area

Nick Rout wrote:
>>Here here, it PISSES me off that Linux isn't really taken seriously on 
>>the desktop as I happily use it everyday.
> 
> 
> 
> The answer is, IMHO, twofold.
> 
> 1. legacy business data - the main one being ms word documents. Do not
> try and sell me linux or open source word processors that will open
> complex word documents 100% correct every time. It does not happen. I
> have 171MB legacy word docs that I may want to use at any time,thats
> right goddamn now, not once I have fiddled around for twenty minutes
> resetting stuff or finding where the headers & footers & para numbereing went.
> 
> 2 closely allied, training. The average secretary/wp operator etc is not
> as adept at change as a geek who likes to fiddle and is prepared to play
> with some software for hours playing with the features, finding how it
> works etc. I don't have time to train my secretary on openoffice or
> retrain her on word perfect  (she probably last used 5.1). Put most
> office workers in fronnt of a new program and they spin out.
> 
> Now theres a lot happening to the desktop and its better every day. But
> Neal's article was about what is REALLY happening in business out there
> NOW. What is really happening in businesses is services - mail, file,
> print, database. It is a positive spin for linux so I wonder why it is
> getting bashed??
> 
> P.S If I was setting up my own business now I probably would go for
> star/open office on linux, but now its too hard to change. 
> --
> Nick Rout
> Barrister & Solicitor
> Christchurch, NZ
> Ph +64 3 3798966
> Fax + 64 3 3798853
> http://www.rout.co.nz
> 

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