The sound problem for the last 4 or so Mandrake releases is nearly always 
sound muted by default (something to do with there use of alsa from memory).
Simply load aumixer make sure nothings muted and set the volume sliders to 
50-70%. If that doesn't help make sure they're not using a a stand alone 
sound card with and intergrated one on the Mobo. Sometimes Mandrake will be 
able to detect an set up the built in one as well as the addin card one even 
when disabled in the Bios (seen this happen with a friends pc too ages to 
work it out come to think of it that was with 9.1 as well). If thats the 
problem you just need to change the order in which the the devices modules 
are loaded in /etc/modules. Also to configure sound for mandrake using the 
Hardware tool in Mandrake control Center works best.

Chad




On Fri, 16 Jan 2004 15:30, Nick Rout wrote:
> On Fri, 16 Jan 2004 10:57:10 +1300
>
> Jaco Swart <[EMAIL PROTECTED]> wrote:
> > Not running Mandrake at home, but having installed it for a friend, I
> > have a few questions about Mandrake's setup. Guess the best way to start
> > is with the problems :-)
> >
> > Konqeuror takes rather long to read his floppies: 20 seconds for a floppy
> > that's been formated on a Windows PC, and 55 seconds for a floopy
> > formated by the 'drake box. Could this be related to automounting?
>
> sorry, not sure, floppies are damn slow though
>
> > When he inserts a music CD into his CD read/rewrite drive, it does -
> > nothing. How can I get Mandrake to automount the CD and play it, if it is
> > a music CD? (even my old RH7.3 box does that :-)
>
> it should not be mounted to play it, it has no filesystem anyway. try
> looking at kscd, (multimedia menu) and i think in there somewhere is a
> "play automatically on cd insertion" or something similar. i am assuming
> aordinary suadio cd, not some mp3 loaded thing.
>
> > To put the cherry on top, sound is not enabled on his box. I know,
> > because in Konq. he double-clicked a wav file, which opened a player that
> > started playing, but no sound. Er. Is there any setting somewhere that
> > disables sound that I can check before I go hunting for sound drivers?
>
> I THINK that if it looks as though it is playing, but no sound is coming
> out the speakers, then sound IS enabled, otherwise I don't think the
> program would even begin to play it, but would give an error message.
>
> first step (as already identified) check the volume!
>
> secondly lsmod will tell you what modules are loaded, the sound drivers
> should be moderately obvious
>
> after that the usual lspci to see what the chipset is. mandrake uses
> alsa by default i think. http://www.alsa-project.org has a very good
> soundcard matrix showing what is & is not supported.
>
> > thanks & rgds
> >
> > Jaco

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