At 2004-10-20T17:09:48+1300, Volker Kuhlmann wrote: > > - If you don't have a support contract and find a bug in their product > > that you want to report (even if you personally need it fixed), there > > doesn't seem to be a way to report it
Oops, I don't think I finished writing this sentence. It should read "even if you /don't/ personally need it fixed". > every single rpm, and the web site, mentions http://www.suse.de/feedback > If you really wanted to report a bug it would be fairly simple. Yes, a form (with an awful interface) is available to provide feedback. I am aware of it, and I forgot to mention it in my earlier post, sorry. However, having actually attempted to report bugs, SuSE-specific and otherwise, in core functionality (e.g. libc, kernel), via this feedback form, I've found that the general response from support is "you need to buy a support contract". That would be fine, if I cared about the bug and needed a fix, but I just wanted to provide them with a useful bug report so that they can look into fixing it at some point before other users are affected. Red Hat will let you do this, and are surprisingly helpful to non-paying users who provide decent bug reports. > You could also try and send a pile of decent bug reports and ask for > access to bugzilla. I could, but I'd rather participate in an open forum unless I have a specific reason not to. That way, others can search the bug database and find existing reports, possible solutions, and participate in the bug reporting and resolution process. Cheers, -mjg -- Matthew Gregan |/ /| [EMAIL PROTECTED]
