On Wed, 02 Feb 2005 09:44:12 +1300
Carl Cerecke <[EMAIL PROTECTED]> wrote:

> Nick Rout wrote:
> 
> > support is the one thing left out of this analysis. Support is expensive.
> 
> Yes. Quite right. Good point.
> 
> Although many forms of information have no functional component (e.g. 
> books, music, and video) so there is little to support.

thats true too, which is why its so easy to set up peer to peer and
share music/video/books, the end product requires no support beyond
educating the user to double click an mp3/avi etc.

> 
> But yes, software does need to be supported. And, as you point out, the 
> goodwill of the programmer that led to the creation of the software in 
> the first place is also often relied upon for support. Although, for 
> widely used software, the community can become the support. Witness this 
> very list.
> 
> Cheers,
> Carl.
> 

-- 
Nick Rout <[EMAIL PROTECTED]>

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