A Telecom rep admitted to me this morning that the delay would not happen if I was with Xtra. They tell me that the wholesale UBS service has such an uptake that there are delays. He could not explain satisfactorily why the lot could not be ordered at the same time.
Imagine telling one of our customers that we would not order a new machine for them until their old one was removed. The trouble with common sense is that it is not very common. Regards, Robert -----Original Message----- From: Eliot Blennerhassett [mailto:[EMAIL PROTECTED] Sent: Tuesday, 15 February 2005 2:53 p.m. To: [email protected] Subject: Re: FW: UBS Broadband connection delays Rob, I am a Telecom customer for both phone and jetstream. I am moving house to about 3km from here and can keep my number (not sure if that means its on the same exchange) I just called them to enquire about the delays and they say the changeover will all happen on the same day. So, the (anti)competitive situation will be put to the test in about a month. -- Eliot Robert Fisher wrote: > The delay for the disconnection took 10 days after our shift and now I am > told that the delay to connect at the new house is another 5 days. This is > bad enough for our household to experience these delays but imagine if it > was a business. > > I cannot accept that the orders could not be placed concurrently, prior to > our shift, for any other reason than being anti competitive.
