Another reply to the CC......

Dear Patricia,

Please also explain how we should accept the fact that these delays
experienced by non-Telecom ISP's customers are not experienced by Xtra
customers.

Regards,

Robert

 -----Original Message-----
From:   Steve Holdoway [mailto:[EMAIL PROTECTED] 
Sent:   Monday, 21 February 2005 11:00 a.m.
To:     [email protected]
Subject:        Re: UBS Broadband connection delays

Nick Rout wrote:

>Concentrate on the fact that their own customers are treated differently.
That is the crux of the matter.
>
>
>  
>
[snip]

And cite back to back cases that are geographically close - I think the 
ammo has been published on the list.

Cheers,

Steve

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