You may have tried this already, but what follows is my experience resolving similar "telecom" issues with phones and adsl that exist in the house...

It may take a couple of minutes for the adsl link to activate after switching the box on. If you've powered it down, leave off for a minute before switching back on. (We have frequent brown-outs at home which break the link, and successful re-connection seems to need this).

Are you sure the filter is good? I first connected with a faulty filter which created difficulties! Use a new one if you can or one you know works elsewhere.

Try unplugging all other phones in the house, and connecting your router with no extension cords or double adaptors. (That one was from a Telecom support person who helped me solve a phone issue, same principle applies with a router).

Good luck!
Roger


Carl Cerecke wrote:

Hi,

Unfortunatley, I haven't yet got to the point where this can be on-topic.

My ADSL modem/switch/wireless box arrived yesterday. A netgear DG834G
(which, by the way, runs Linux. Not completely OT then.)

Anyway, I plugged it in, turned it on, and no ADSL link light. We've
got 5 phone jack points, and I tried 4. No luck. I rang my ISP,
netgear support (friendly chap in New Delhi), Telecom, then back to my
ISP.

It turns out that Telecom won't do anything for me (like testing the
line to make sure that they really did enable DSL). My ISP (maxnet)
were helpful, but bound by Telecom a bit, it seems. It seems as though
either the ADSL works straight away, or it is logged as a "failed
manual install" and Telecom send round a guy to wire in an ADSL jack
point (for $150). I'm not sure that is necessary. There doesn't seem
to be any Mr In-between.

I'm reasonably sure it isn't the ADSL modem: I've borrowed a crusty
old PCI ADSL modem which didn't give me a link either.

Could it be the wiring in my house? The phone works OK.

What I'm looking for is experiences/advice for the situation - a way
to fix the problem without shelling out big bucks to Telecom for what
seems to be their problem.

Cheers,
Carl.



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