Some progress!

After Nick's efforts (thanks Nick) on the weekend, and my efforts
during the week. (Never spent so much time in my roof space!) I still
couldn't get it working. Telecom (so they said) tested it twice (from
the exchange). All good from their end. I took my modem and cable next
door (she has ADSL). It works OK.

I gave up and booked in a $150 visit for today to install a splitter.

Just got a ring from a Telecom tech now. The "idiot who did it cocked
up the wiring" at the exchange, apparently. He's fixed it. Will try
again this evening.

I hope they at least pay for the period I've been paying for ADSL but
haven't actually had it.

Cheers,
Carl.


On 29/07/05, Carl Cerecke <[EMAIL PROTECTED]> wrote:
> Hi,
> 
> Unfortunatley, I haven't yet got to the point where this can be on-topic.
> 
> My ADSL modem/switch/wireless box arrived yesterday. A netgear DG834G
> (which, by the way, runs Linux. Not completely OT then.)
> 
> Anyway, I plugged it in, turned it on, and no ADSL link light. We've
> got 5 phone jack points, and I tried 4. No luck. I rang my ISP,
> netgear support (friendly chap in New Delhi), Telecom, then back to my
> ISP.
> 
> It turns out that Telecom won't do anything for me (like testing the
> line to make sure that they really did enable DSL). My ISP (maxnet)
> were helpful, but bound by Telecom a bit, it seems. It seems as though
> either the ADSL works straight away, or it is logged as a "failed
> manual install" and Telecom send round a guy to wire in an ADSL jack
> point (for $150). I'm not sure that is necessary. There doesn't seem
> to be any Mr In-between.
> 
> I'm reasonably sure it isn't the ADSL modem: I've borrowed a crusty
> old PCI ADSL modem which didn't give me a link either.
> 
> Could it be the wiring in my house? The phone works OK.
> 
> What I'm looking for is experiences/advice for the situation - a way
> to fix the problem without shelling out big bucks to Telecom for what
> seems to be their problem.
> 
> Cheers,
> Carl.
>

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