Some of the members there are complaining about it to suitable organisations
One said " have just emailed consumer, netguide, pcworld & infotech (via the stuff web site). if any other paradise suffers want to do the same, all of those require you to email from an online form except for consumer, whose email address is [EMAIL PROTECTED]"
On 09/02/06, Wesley Parish <
[EMAIL PROTECTED]> wrote:
What the H*** is going on at paradise.net?
This is interference with my mail. I want an apology at the very least.
Has anybody else had such offensively trite and stupid responses to such
serious problems? Frankly, with such a track record, paradise.net doesn't
have much of a future.
Wesley Parish
---------- Forwarded Message ----------
Subject: Fwd: Your removal from the LINUX-390 list [Incident:060208-001708]
Date: Wed, 08 Feb 2006 19:40
From: TelstraClear Helpdesk <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Response
---------------------------------------------------------------
Your question has been received. Below is up to 5 Items that the System has
identified as containing keywords from your question, please check these for
possible answers to your question. If they Do Not solve your question please
reply in the space between the lines below.
[===> Please enter your reply below this line <===]
[===> Please enter your reply above this line <===]
Please try the following
Title: How can I reduce the amount of spam I receive?
Link:
https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php
?p_faqid=1060&p_created=1124678680
Title: Spam slipping through the filter
Link:
https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php
?p_faqid=575&p_created=1076207850
Title: Downloading same emails over and over
Link:
https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php
?p_faqid=562&p_created=1076204174
Title: Paradise Webmail
Link:
https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php
?p_faqid=589&p_created=1076212380
Title: Large message jamming mail download
Link:
https://paradise.custhelp.com/cgi-bin/paradise.cfg/php/enduser/popup_adp.php
?p_faqid=536&p_created=1075872358
As the system is still learning, some answers may be non-related, we are
updating the rules for this daily. You can also search for answers from our
knowledge base online:
Clear.Net http://clearnet.custhelp.com
Paradise http://paradise.custhelp.com
TelstraClear https://telstraclear.custhelp.com
Discussion Thread
---------------------------------------------------------------
Customer (Wesley Parish) - 08/02/2006 07.40 PM
Hi. I got this today. Could you take a look to see if everything's okay
with my email account? I suspect the worst.
Wesley Parish
---------- Forwarded Message ----------
Subject: Your removal from the LINUX-390 list
Date: Wed, 08 Feb 2006 18:00
From: "MARIST LISTSERV Server ( 14.4)" <[EMAIL PROTECTED]>
To: Wesley Parish <[EMAIL PROTECTED]>
Wed, 8 Feb 2006 00:00:21
You have been automatically removed from the LINUX-390 list (Linux on 390
Port) as a result of repeated delivery error reports from your mail
system. This decision was based on the automatic error monitoring policy
in effect for the list, and has not been reviewed or otherwise confirmed
by a human being. If you receive this message, it means that something is
wrong: while you are obviously able to receive mail, your mail system has
been regularly reporting that your account did not exist, or that you
were otherwise permanently unable to receive mail. Here is some
information which may assist you or your local help desk in determining
the cause of the problem:
- The failing address is [EMAIL PROTECTED].
- The first error was reported on 2006-02-03.
- Since then, a total of 2 delivery errors have been received.
- The last reported error was: 5.0.0 X-Postfix; host
pop3.paradise.net.nz[203.96.152.6] said: 550
<[EMAIL PROTECTED] >: Recipient address rejected: User unknown
(in reply to RCPT TO command)
PLEASE DO NOT IGNORE THIS MESSAGE. While you can of course re-subscribe
to the list, it is important for you to report this problem to your mail
administrator so that it can be solved. This problem is not specific to
the LINUX-390 list, and also affects your private mail. This means that
YOU HAVE PROBABLY LOST SOME PRIVATE MAIL AS WELL. Anyone trying to write
to you during the same time frame will probably have received the same
errors for the same reason. The LINUX-390 list is but one of the many
people who may have tried to write to you while your mail system was
malfunctioning.
DO NOT LET TECHNICAL PEOPLE CONVINCE YOU THAT THIS IS NORMAL. It is never
normal for a mail system to claim that a valid, working account does not
exist, just as it would not be normal for the post office to return some
of your mail with "addressee unknown" when the address was written
correctly. It is true that some mail systems are less reliable than
others, and your technical people may be doing the best they can with the
tools they have. But, ultimately, the level of service that you are
receiving is the result of a business decision, and not something due to
a universal technical limitation that one can only accept. Reliable mail
systems do exist, and it is ultimately up to you to decide whether this
level of service is acceptable or not.
-------------------------------------------------------
--
Clinersterton beademung, with all of love - RIP James Blish
-----
Mau e ki, he aha te mea nui?
You ask, what is the most important thing?
Maku e ki, he tangata, he tangata, he tangata.
I reply, it is people, it is people, it is people.
Question Reference No060208-001708
---------------------------------------------------------------
Date Created: 08/02/2006 07.40 PM
Last Updated: 08/02/2006 07.40 PM
Status: Solved
Paradise User ID:
-------------------------------------------------------
--
Clinersterton beademung, with all of love - RIP James Blish
-----
Mau e ki, he aha te mea nui?
You ask, what is the most important thing?
Maku e ki, he tangata, he tangata, he tangata.
I reply, it is people, it is people, it is people.
