Dear Alan, Rob, myself, et al.,

Here is a link to what looks like a fairly comprehensive troubleshooting 
guide.

http://linmodems.technion.ac.il/post-install.html

There are at least two problems that I noticed on Alan's machine:

2.14 LCP / connection timed out
This is the error message in /var/log/messages that looked most pertinent 
at the time.  We *did* have an entry in chap-secrets, but we deleted it.  I 
am curious how it got there anyway.

2.23 NoEC
Yup.  When the modem connects we see CONNECT 52000 NoEC (or similar).

This is quite an old list, but I suspect the same problems exist now that 
were noted then, and I hope that the same solutions will apply.

I am sure this is not the introduction to Linux Alan was looking forward 
to, but I suppose really we have Microsoft to thank for all of this.

Andrew

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