On Tue, 20 Feb 2007 17:22:32 +1300
John Rye <[EMAIL PROTECTED]> wrote:

> On Tue, 20 Feb 2007 13:43:53 +1300
> Philip Charles <[EMAIL PROTECTED]> wrote:
> 
> > I have just been on the phone to David Jarman 03 322 9811 (ChCh).  He is a 
> > Mandriva user who has run into problems with 2007 (2006 was okay).
> > 
> > He has no email at present and not much in the way of Linux skills.  We 
> > have spent some time on the phone, but this did not achieve anything.  He 
> > has asked if I can locate someone to look at his system, this is what I 
> > am doing right now.
> > 
> > It seems that the system will install, but on reboot the gui remains 
> > blank.
> > 
> > Would someone contact David and look at his system please.
> 
> Phil, I've just got off the phone with David.
> 
> The problem is definitely to do with his combination of video card and
> how the x-server is set up. It would appear the installer is correctly
> recognising the card and the monitor but at this distance (New
> Plymouth) it's somewhat difficult to 'see' what's happening.
> 
> That he was able to run Mandriva 2006 successfully indicates it's not a
> hardware problem but that being said, I suspect his choice of monitor
> may be contributing to the problem.
> 
> He comments that there are a couple of "Fails" as the system boots but
> doesn't recall what those messages refer to, I don't think those
> failures are critical as the system can be booted to init 3 from
> failsafe. I didn't get him to edit /etc/inittab because of
> communication difficulties :-)
> 
> It would be great if a local user who's familiar with RedHat or
> Mandriva could call or pay him a visit (preferable, as I think he might
> have a hearing disability).
> 
> What I would suggest is that 'usr/sbin/monitor-edid' be run to
> determine the monitor capabilities, then use '/usr/sbin/XFdrake' to see
> if /etc/X11/xorg.conf' can be correctly set up using that info.
> 
> David will be phoning me at around 9.00pm tonight to see if I have
> found someone to help him out locally. He lives on Elsmere Rd,
> Ladbrooks if that helps.
> 

Another session,

/etc/Inittab adjusted, system boots through to cli logon without
problems.

Monitor is Proview 786N.

XFdrake re-run and monitor specs updated/fixed but x-server still won't
start. (toyota!)

I've also disabled APCI from being enabled by lilo at boot but still
won't start X

Definitely needs a local guru - I don't think my toll bill can handle a
lot of calls to areacode 03 :-)

Cheers

John

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