The DVD-RW drive in my laptop is partially faulty:

   * It cannot read or write CDs -- it just sits there going clonk
     every two seconds -- pre-recorded music CDs, recorded data CD-R,
     blank CR-R, makes no difference. It does this even when I have
     entered the BIOS setup at power on, so it seems to be the drive
     itself, not related to software.
   * it plays pre-recorded movie DVDs correctly. I have not tried
     writing DVDs of any type, or tried reading self-burned /DVD[+-]RW?/

For reference, it is an NEC ND-6550A.

I was busy writing a CD, when Brasero popped up an box saying something like 'An unexpected error occurred'. It has never worked since then.

Some advice wanted:

   * Why would it fail in this way? What is special about CDs that it
     cannot read them, but it can read DVDs
   * The 3-year guarantee expired 2 months ago. Is this something I
     could make a fuss about?
   * An exact replacement does not seem available any more. Any
     suggestions for drop-in replacements?
   * Does a replacement have to be Linux-compatible?

Thank you

Stephen Irons

=======================================================================
This email, including any attachments, is only for the intended
addressee.  It is subject to copyright, is confidential and may be
the subject of legal or other privilege, none of which is waived or
lost by reason of this transmission.
If the receiver is not the intended addressee, please accept our
apologies, notify us by return, delete all copies and perform no
other act on the email.
Unfortunately, we cannot warrant that the email has not been
altered or corrupted during transmission.
=======================================================================

Reply via email to