Tim, I agree.. but if everyone did utilize the survey(which I too despise) it would be more accurate.
The worst company I have dealt with, ProView monitors.. I wont go there.. However for online ordering and such, I seem to be ready to use TigerDirect, CDW and Comps4sure time and time again... until they try to screw me.. once done to me I will shun them to everyone that asks for a good place.. Sorry for your luck Lonnie, with TD, but I cant give them a bad rap until I have a problem with them. Bill Day Linux 2.2.20-1tr i586 7:09am up 9 days, 22:11, 0 users, load average: 0.00, 0.00, 0.00 We're still up at irc.openprojects.net @ #linux-users or irc.freenode.net @ #linux-users http://counter.li.org #83358 http://sxs.daysdomain.com/ ----- Original Message ----- From: "Tim Wunder" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, December 13, 2002 9:36 AM Subject: Re: Trolling ebay for computers: Chips ahoy! > On 12/13/2002 9:43 AM, someone claiming to be Net Llama! wrote: > > Avoid TigerDirect at all costs: > > http://www.resellerratings.com/seller1983.html > > > > Note their well below average rating, as well as the multitude of negative > > feedback. I recently purchased from them, against my better judgement, > > and: > > 1) I was on hold for 50 minutes trying to take to a sales rep > > 2) That sales rep hung up on me after giving me the wrong tracking number > > for my shipment > > 3) I emailed them *12* days ago asking for the correct tracking number, > > and have yet to get a reply. > > > > Some people seem to have had good luck, but i think its just that, luck. > > This company has a very poor track record that they seem to think they can > > fix by having cust. service managers call disgruntled customers after the > > damage has been done. > > > <snip> > > The problem with using a site like resellerratings.com is that you only get ratings by people who care to fill out a survey, to quote them, "A company's ratings are solely based upon customers' answers to our survey questions." > > Personally, I'm *much* more likely to fill out a survey if I have a bad experience than I am if the experience was good, if I bother to fill out a survey at all (I *hate* surveys). And I believe that can be said about people in general. My boss has bought several things from Tiger and they've always been helpful and the merchandise was received promptly. I doubt, however, that experience is included in their rating on resellerratings.com, since he is unlikely to bother with filling out a survey. > > I don't doubt you've had problems, I'm just doubting the validity of the rating site you reference. > > Regards, > Tim > > > > > > > _______________________________________________ > Linux-users mailing list > [EMAIL PROTECTED] > Unsubscribe/Suspend/Etc -> http://www.linux-sxs.org/mailman/listinfo/linux-users --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.427 / Virus Database: 240 - Release Date: 12/6/02 _______________________________________________ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc -> http://www.linux-sxs.org/mailman/listinfo/linux-users
