As one who had the task of actual designing, implementing and bringing
to frutition an ISP back in the Mid 90's ( I had to do the early tech
support as well), I can certainly relate.
Goes back to my outlook on life --- STUPID people shouldn't breed ..
<grin>
>snip<
> Well, LART is an acronym for Luser Attitude Readjustment Tool(preferably
> something large and very heavy). I've seen this used quite frequently on the
> a.t.s.r newsgroup. This newsgroup is for Bobs and ex-Bobs that are
> recovering. A 'Bob' is a person that is in the tech-support field. For
> example, a lart would be applied by a Bob if a customer called to complain
> that they couldn't get to www.<whatever>.com and expected the Bob to fix it.
> Yes, the shop-talk that goes on between Bobs isn't very kind to the
> customers. I know, I was a Bob at one time. I'm still recovering.
>end snip<
--
Ben Duncan - Consultant Business Network
Solutions, Inc
Ph: 601-355-2574 Fax: 601-355-2573 [EMAIL PROTECTED]
"Software is like Sex, It's better when it's Free"
- Linus Torvalds creator of Linux
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