On 6 November 2012 10:33, Zane Gilmore <zaneli...@gmail.com> wrote:

> [ ... ]
>
> They need to have:
>  - someone help them to input the historical data,
>

Only if it is actually necessary.


>  - someone to teach them how to use the software
>

Well written interactive software should be self explanitory.
( Only requirement on the part of the user being a broad understanding of
the business and adequate level of general literacy. Um... in NZ
unfortunately )

 - someone to ensure that the system continues to run
>  - at least one person in their organisation who is prepared to use the
> software
>

Indeed.


> It's always easy to find a piece of software to do the job but unless
> there are people that can help with those bullet points then you are on a
> hiding to nothing. Software systems are about people as much as the
> technology. This means that a largish capital outlay pushes the management
> into making the staff use the system. So getting them to invest in a good
> quality OS system is going to get them a better system and give them that
> push.
>

Good software will be seen as a godsend by the staff, and they will be
tripping over themselves to use it.

If staff have to be 'pushed' to use a particular computer system, then that
is a serious indication that the creators of said software have failed
abjectively in their duty.

In my not so humble opinion ... :-/
>

indeed and ditto.

-- 
Sincerely,
Christopher Sawtell
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