Hi List,
Apparently, somebody at Sify is having a lot of fun at
customer's expense. So today sometime in the afternoon some nice admin
or someone with admin rights decided - "OK, lets see what happens if I
block 143 and 993. Should be fun, I am sure." Or probably the dude
pressed the wrong next and "Are you sure? OK" button.
Afaics, I can't telnet to port 143/993 on IMAP servers that I
use. I am sure the servers are working because I know others are using
it just fine and I even saw their telnet output.
I have lodged a complaint with sify helpline - it took few
hours to get through the executive. First hit - some dude in Vile
Parle kept me on hold for few minutes. I cut the phone and called them
again, this time the call was directed to Chennai ( even thought I
selected "Technical query" ). The dude listened to me and suddenly
popped the most important question ever - "Do see the network card?" .
I pretty much went "Huh?". I explained to him that everything else is
working - like surfing, chatting, emailing - yes those words they
understand easily. I was promised that the techie dude will call me in
an hour. I am waiting. In the meanwhile I called again and this time a
girl spoke to me who ended the discussion with "Yes yes, I can see
your complaint. We will call you as soon as it is solved.
I would really appreciate, some users in Mumbai, if they could
some how check if IMAP is working from their Sify accounts. I know
that many people don't use IMAP so chances might just be low. Thanks
in advance.
Cheers!
Pradeepto
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