On Mon, 2007-08-27 at 21:39 +0530, Rony wrote:
> I think a polite constructive letter to Mr. Ratan Tata, pointing him to 
> the low point reached by the great brand that once symbolised ethics and 
> professionalism may help improve things in the near future. Sometimes 
> the middle level managers do not present the right picture to the top 
> bosses.

Hes Ratan Tata. If hes really that great then he should've figured out
by himself, right? No intention of flaming but if the higher ups are
really serious about customer satisfaction then it reflects in the lower
rung employees too.

Let us please end this thread on this note.

-- 
Regards,
Dinesh A. Joshi


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