I used Hathway Cable Modem at Nariman Point, Mumbai for 8-9 months in 2001
at a client's place. Their systems were under windows.

First, as far as I have seen on their agreements, and they gave me
clarifications on it, the limit was on "downloads", which they defined as
"ftp" and "pop3 - email attachments".  Everything else was excluded from the
limit. So I could surf as much as I wasnt and not have to pay anything extra
for it.

However, they never charged us extra even when we had heavy downloads since
(we found out), their software is not capable of differentiating between
http and ftp traffic. Dont know if they have changed the terms since then.

As far as Hathway's response is concerned, I would be suprised if you got
any worthwhile response. Even when we had problems (in windows systems), my
office peons had better answers than hathway tech-support personnel. To the
extent that when we got the cable modem, they asked me to install a new
(second) lan card.......When I pointed out that the modem had a usb port and
I could install without using another lan card, they didnt seem to know that
there is something called USB port.

Regards
Saswata

----- Original Message -----
From: "Sitaram Chamarty" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, January 12, 2003 10:46 AM
Subject: [ILUG-BOM] Hathway cable modem - high download counts


> ****************************************
> * LUG meet @ 4.00 pm on 12 Jan. 2003 @ VJTI
> ****************************************
>
> Hi,
>
> I live in Hyderabad but Hathway cable modem is not yet very common
> here, hence I am shamelessly posting to a Mumbai list with my
> question!  My apologies!
>
> I have had this service (Hathway cable modem metered service, 300
> MB/month limit) for almost a month now, and I am about to give up
> on it  because what their website shows as my "usage" is far
> higher than what my iptables firewall shows I have downloaded (sum
> of all IP traffic coming to my machine).
>
> My observations are that if I stay online (without actually
> surfing) for more than 2-3 hours, this difference is quite
> noticeable.  "ifconfig eth0" (which shows IP *plus* non-IP
> traffic, as opposed to iptables' input chain, which shows only IP
> traffic) is closer to what they claim is my "usage", and using
> tcpdump I realise that the difference is the constant stream of
> ARP traffic (amounting to about 300-500 KB/hour!)
>
> More bizarre, if I stay online beyond midnight, the next day the
> usage is almost double of what you would expect even from the
> "extra" caused by ARP being counted, so I'm effectively getting
> hit twice when I do that!  Some serious double-counting bug in
> their software :-)
>
> My question to the group: has anyone in Mumbai noticed this?
> People using Windows will have no way easy way of detecting this,
> which may explain Hathway's extremely polite but otherwise
> apathetic attutude to my concerns, so I have to ask Linux people
> this question...
>
> Thank you!
>
> Sitaram
>
> --
> _______________________________________________
>
> http://mm.ilug-bom.org.in/mailman/listinfo/linuxers
>
>
>
>


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