On Thu, Jan 16, 2003 at 04:21:39AM +0530, [EMAIL PROTECTED] wrote:

> From: "Saswata Banerjee & Associates" <[EMAIL PROTECTED]>
> Subject: Re: [ILUG-BOM] Hathway cable modem - high download counts
> Date: Wed, 15 Jan 2003 23:52:32 +0530

> However, they never charged us extra even when we had heavy downloads since
> (we found out), their software is not capable of differentiating between
> http and ftp traffic. Dont know if they have changed the terms since then.

Would be difficult to do that these days, because a lot of stuff is available
for "download" as HTTP also.  I was clearly told they will be counting all
incoming bytes, which makes sense and I don't have a problem with.

> office peons had better answers than hathway tech-support personnel. To the

WOW - that's pretty bad!  The guy I spoke to most of the time was OK, I guess,
but the end result is what matters - and that is a no-show.

For what it is worth, I have canceled my service with them.  Not worth it if
they can't stick to their own terms.

Regards,

Sitaram

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