On Sat, Aug 28, 2010 at 3:25 PM, Narendra Sisodiya <[email protected]> wrote: > On Sat, Aug 28, 2010 at 2:12 PM, Arun Khan <[email protected]> wrote: > >> On Sat, Aug 28, 2010 at 1:47 PM, Narendra Sisodiya >> <[email protected]> wrote: >> > 2010/8/28 Raj Mathur (राज माथुर) <[email protected]> >> > >> > >> >> If you're promoting a product, the least you can do is give the >> >> objective features of the product and provide some (again objective) >> >> reasons why someone should use that product. "Install it and see" is >> >> hardly a way to get people to use the OS. >> >> >> >> I'd expect to see at least the following: >> >> >> >> - Feature list >> >> >> > >> > See are trying into this area. Support of Linux distro is one required in >> > India. SchoolOS will be covered. automatically. >> >> How? via Ubuntu updates? While using a LiveCD/DVD it may not be a >> concern, it definitely is for an installed base. >> >> > Support means, Vendor based support for installation and troubleshooting. >
And who is that vendor - SchoolOS? If the vendor is the system/network integrator then who will s/he turn to fix the problems? Most distributions have either paid or community support (mailing list, web forums). I think it would be better to explicitly state what kind of support is available and where to find them; especially when the distro is targeting schools. Please think through the issue of training and support to increase the viability of the distro. -- Arun Khan -- http://mm.glug-bom.org/mailman/listinfo/linuxers
