On Sat, Aug 28, 2010 at 7:14 PM, Arun Khan <[email protected]> wrote:

> On Sat, Aug 28, 2010 at 3:25 PM, Narendra Sisodiya
> <[email protected]> wrote:
> > On Sat, Aug 28, 2010 at 2:12 PM, Arun Khan <[email protected]> wrote:
> >
> >> On Sat, Aug 28, 2010 at 1:47 PM, Narendra Sisodiya
> >> <[email protected]> wrote:
> >> > 2010/8/28 Raj Mathur (राज माथुर) <[email protected]>
> >> >
> >> >
> >> >> If you're promoting a product, the least you can do is give the
> >> >> objective features of the product and provide some (again objective)
> >> >> reasons why someone should use that product.  "Install it and see" is
> >> >> hardly a way to get people to use the OS.
> >> >>
> >> >> I'd expect to see at least the following:
> >> >>
> >> >> - Feature list
> >> >>
> >> >
> >> > See are trying into this area. Support of Linux distro is one required
> in
> >> > India. SchoolOS will be covered. automatically.
> >>
> >> How? via Ubuntu updates?  While using a LiveCD/DVD it may not be a
> >> concern, it definitely is for an installed base.
> >>
> >>
> > Support means, Vendor based support for installation and troubleshooting.
> >
>
> And who is that vendor - SchoolOS?
>
>
No.. We are looking into this issue that how we can create a support
mechanism.



> If the vendor is the system/network integrator then who will s/he turn
> to fix the problems?
>
> Most distributions have either paid or community support (mailing
> list, web forums).  I think it would be better to explicitly state
> what kind of support is available and where to find them; especially
> when the distro is targeting schools.
>
> Please think through the issue of  training and support to increase
> the viability of the distro.
>
>
We are already working on this issue. We are also trying to form SchoolOS
consortium for its development and support.



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│    Narendra Sisodiya
│    http://narendrasisodiya.com
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