On Wed, Oct 29, 2008 at 6:03 PM, Brian Friday <[email protected]> wrote: > > > Okay so perhaps you need to understand: > > 1) Software offered free registration required, no bait and switch no > small print. You knew you would have to come back.
No I didn't. I didn't have to go back for my VM Ware license. I got it by email and I was done. > > 2) Costs them next to nothing to send registrations, serial generation > and email both items that can be offloaded from the web serving > infrastructure. That said even nothing adds up and will eventually > exceed the best capacity planning of an IT department. > > 3) Your coming back filling out the additional information means your Its not additional information. It was the same information I gave the first time with the addition of a serial number they provided me. Therefore they had all of the information required already. > a real user not just a fly by night person who got the serial number > just because it was cool. The data collected means they can go to > investors and clients and do what businesses do with that data. They > are offering you a year of support this costs them money and again you > knew you would be back. > > They didn't design a defective product or system, they designed a good I was saying the process if defective. The ask the same questions on both occasions. Perhaps I should have just said its not as efficient. I tend to see things as pass/fail after years of testing software. I consider this a fail. Perhaps you don't. > system which weeds out users who do the latest cool thing but don't That may be true. I did not take into account any weeding that they might be doing I did not see it from that perspective. That would definitely weed out those users, as well as all of the unnecessary registrations they would have in their system. However the cost of doing that was definitely a factor in their downtime/outage/whatever you want to call it. > follow through. What happened to that good system was they under > estimated the appeal/demand. The number of companies small and large > that have been bitten by the same bug is to long to list. > > When you design a delivery system that is capable of delivering the > same user experience when hit by 100 simultaneous users or 100 > thousand simultaneous users without breaking the bank nor increasing > capacity then your welcome to "banter" about their defective by design > issues. > I'm free to have and state my own opinion without your permission or meeting the requirement you stated. As well you are more then welcome to disagree with my opinion. > Until then you just come off as a jerk. That may be true. However lets be careful and not cross the line of calling one another names. It easy enough to just say you disagree. > > You tied together issues to make a point about a company which has > done more to support OSS and wine specifically in such a lowbrow way > that well I stepped up. > I don't believe any of my comments were low brow, just opinion. I just happen to feel they could have done things differently. A way that was less defective/more efficient. I simply stated opinion. I apologize, feel bad that you needed to step up and protect them. > Finally to finish my pile on > http://www.aolsvc.merriam-webster.aol.com/dictionary/bander > or http://www.dictionarist.com/bander Touché > _______________________________________________ > LinuxUsers mailing list > [email protected] > http://socallinux.org/cgi-bin/mailman/listinfo/linuxusers >
