Dang...
I just read that whole reply,
I have noooo life!
--Manny

On Thu, May 14, 2009 at 4:41 PM, Peter Manis <[email protected]> wrote:
> I think a lot people do/have figured out things from scratch.  I know I have
> to on a regular basis troubleshoot a new problem or a one off problem that
> needs to be addressed.  In some of these situations there isn't any
> documentation that can really help me fix the problem so I usually have to
> pull from other knowledge to find a fix for it.  In some cases I have people
> to ask, but in those cases 99.9% of the time they are standing right next to
> me or are on chat.
> I'm not saying that this community shouldn't be used for finding help with
> problems, but I do feel there a certain amount of leg work needs to be done
> regardless of how much time you have.  I look at it this way, and this isn't
> in direct relation to anything Jeff did it is just a general feeling about
> this stuff.  If you send an email, and 30 people spend 2 minutes reading it,
> 1 man hour was spent just in reading it.  If that is something that could be
> solved by a person spending even 15 minutes searching Google or whatever it
> might be, then I feel people's time was wasted.  Sure it wasn't a lot of
> time, but say you add 5 replies that take a minute a piece and only 20
> people read those, that is another 100 man minutes spent on the problem.  So
> at that point 2.5 man hours have been spent on a problem that you could have
> solved in less time.  If it is that important to you, 2.5 hours of your own
> time shouldn't be too much if you are willing to have 2.5 hours of other
> people's time spent on your problem.
> I especially feel this way about email, the topics we discuss on this list
> are all public knowledge so they are available online.  You don't need to
> talk to anyone about them in most cases, but with the possible delay in
> response that email brings, to me it makes even less sense to use a mailing
> list.  Jumping on IRC or chat with someone from the list would be a must
> faster solution.  If the topic was advanced and you needed to find someone
> with specialized knowledge than that would certainly be a different story.
> Sorry if this makes me sound like a jerk in anyway, I don't think myself or
> anyone else on the list really has a problem helping, we just want people to
> a respectable amount of time on their own problems.
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