Chuq asked,
| Any thoughts?
The opening section and the "future of mailing lists" predictions were both
stuck on the use of mailing lists for companies to send sales ads and the
like to customers. Other sorts of announcement list got short shrift, and
discussion lists were mentioned only in a separate context.
So while Nielsen may be arguing that mailing lists are obsolescent for
keeping one's customers informed of news from one's business, there are other
uses for mailing lists that are not going away so readily.