Hi,
  If Charter is the problem, you need to demand that they give you a
"clean"
IP address. There is a dirty secret that most of the public does not know.
Much of the dynamic IP pool and some of the static range are tainted and is
in various black lists. 
I deal with this issue all the time because some of my clients have many
field agents working from home. They are always complaining about their
email not getting to it's destination. The Spam issue has become so bad
for most businesses that these businesses are putting ever more strict
filtering rules on their email Servers. The ISPs don't care and won't do
anything about it.
Added to that is how difficult it is to get removed from some lists. SORBS
is one that
borders on extortion. They (SORBS) require that a fee be paid to a charity
to get
an IP address removed from their database. The deal is that if any IP
address,
dynamic included, has ever sent Spam, then it is probably on the list or
going to be.
The general user of an ISPs dynamic pool is therefore unknowingly caught in
this,
even though they are innocent. The cable companies are the worst. 
   One way to get around it is to use a reputable hosting company that will
allow
you to relay mail (not open relay) and smtp out through the the hosting
companies Servers.
I know that my message does not address all of your problems, but I though
I would make everyone
aware of this related issue. 
Thanks,
Steve


*********** REPLY SEPARATOR  ***********

On 11/13/2004 at 11:05 AM [EMAIL PROTECTED] wrote:

>Your A records seem to be okay. However, I think your nameservers are
>improperly configured.
>
>ERROR: You have one or more lame nameservers. These are nameservers that
do
>NOT answer authoritatively for your domain. This is bad; for example,
these
>nameservers may never get updated. The following nameservers are lame:
>24.240.141.241
>209.225.8.42
>
>Which causes:
>     WWW Category ERROR: Timeout. I could not reach any of your
nameservers
>to get a list of your WWW A records! They are likely down or unreachable.
>
>
>==========also==========
>
>Your IP is also listed in a SPAM database.
>
>http://www.dnsstuff.com/tools/ip4r.ch?ip=66.191.134.246
>
>Reports CNAME of
>66.191.182.206.charter.com.misc.spam.blackholes.five-ten-sg.com.
>TXT= "miscellaneous address blocks that have sent spam here"
>
>========also=======
>
>ERROR: One or more of your mailservers does not accept mail to
>[EMAIL PROTECTED] Mailservers are required (RFC822
>6.3, RFC1123 5.2.7, and RFC2821 4.5.1) to accept mail to postmaster.
>
>mail.mentalhealthaccessproject.org's postmaster response:
>    >>> RCPT TO:<[EMAIL PROTECTED]>
>    <<< 550 , Recipient unknown
>
>
>---
>[This E-mail has been scanned for viruses.]
>
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