We are a non-profit organization and have 2 servers collocated at the Planet
and have had for about 10 years. I got an email that they were increasing
our collocation costs by 250%.

 The president of our group contacted the Planet and he was told that they
wanted to convert us to a managed account with monitoring and supposedly
this will be cheaper.

For some reason, this does not compute.

Can anyone provide any additional insight on what is going on? I would also
be interested in learning what other organizations are doing that currently
have collocated servers.

 Are there any other viable alternatives for server collocation?

 Thanks,

 Linda Moore
> ----- Original Message ----- 
> From: "Robert Shaw" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Friday, April 01, 2005 1:20 PM
> Subject: Re: The Planet, DOWN and Problems today, anyone else?
>
>
> > Really was very easy and the people are great at support if you have any
> > problems. If they call dial in to the Google box they can help you with
> > about anything. Took us about a hour (including configuring our
fiewall )
> to
> > set it up and then about 2 days to set all the collections and key
> phrases.
> > We had a box go down and could not recover, they Fedexed a new box the
> next
> > day.
> >
> > At first we would have problems with the box locking up and  we would
have
> > to reboot. We think that was because we were running the indexing too
> often.
> > changed the indexing to twice a day and have had no problems since.
> >
> >
> > You can go to www.childrens.com and try the search. We are still amazed
at
> > how fast it works.
> >
> > Robert
> >
> >
> > ----- Original Message ----- 
> > From: "Jacob Cameron" <[EMAIL PROTECTED]>
> > To: <[email protected]>
> > Sent: Friday, April 01, 2005 10:39 AM
> > Subject: RE: The Planet, DOWN and Problems today, anyone else?
> >
> >
> > >I have two clients who I am buying and installing Google search
> appliances
> > > for in the next few weeks.  Can you offer any advice on installing and
> > > customizing it?
> > >
> > > Any gotcha's or pitfalls?
> > >
> > > Jacob
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf
> > > Of Robert Shaw
> > > Sent: Friday, April 01, 2005 10:33 AM
> > > To: [email protected]
> > > Subject: Re: The Planet, DOWN and Problems today, anyone else?
> > >
> > > We have extra space in one cabinet at Level 3. All that is in it is a
> > > Google
> > > search appliance.  In three years we have never had any down time.
> > >
> > > If anyone is interested we can give you access to the cabinet and your
> can
> > > do your own thing, just pay for the portion of the cabinet you use.
> > >
> > >
> > > Robert
> > >
> > >
> > >
> > > ----- Original Message ----- 
> > > From: "Vance Duke" <[EMAIL PROTECTED]>
> > > To: <[email protected]>
> > > Sent: Thursday, March 31, 2005 12:18 PM
> > > Subject: Re: The Planet, DOWN and Problems today, anyone else?
> > >
> > >
> > >> Same here.  They had major issues.
> > >>
> > >> Vance
> > >>
> > >> ----- Original Message ----- 
> > >> From: "Mark Armstrong" <[EMAIL PROTECTED]>
> > >> To: <[email protected]>
> > >> Sent: Thursday, March 31, 2005 11:50 AM
> > >> Subject: The Planet, DOWN and Problems today, anyone else?
> > >>
> > >>
> > >>> We were totally out of commission between 4 am and 8am. couldn't get
> to
> > >>> our rack at all.
> > >>>
> > >>> I've heard from a few others that are experiencing issues, anyone
> else?
> > >>>
> > >>> Some say they are STILL having problems with their server(s) at The
> > >>> Planet.
> > >>>
> > >>> Mark
> > >>>
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