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Dawn,
When you installed the Multi Server updater and removed
it you added the ISAPI filter that is under your JRun4 directory to your IIS
(replacing the one that was used by your Single Instance install). Then you
reversed that by following the Macromedia instruction which removed the
jrun.dll file path (without adding the ISAPI again - that is my
guess ). You also may have removed the CFIDE directory from under your IIS
root for Web Sites.
I am assuming you use IIS (since you said you are
using Win 2k). Find out if you still have a CFIDE under your Web Site Node in
IIS. If you do, highlight your Web Site node and right click it and go to
Properties. Click on the tab for ISAPI Filters. If you see JRun with a green
arrow, high light it and click on Edit to view the file path it is pointing to.
Make sure it is pointing to the correct jrun.dll path (Multi Server install's
location would be something like this D or
C:\JRun4\lib\wsconfig\2\jrun.dll).
If it is correct location under you CFusionMX7 then go
to the Home Directory tab. Click on the configuration button scroll till you see
the .cfm, .cfc, etc. Then check the executable path and make sure it is the
correct one.
Ahmed
El-Rasheedy, MBA Unitrin Specialty - Insurance for U From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dawn Green Sent: Tuesday, February 21, 2006 12:18 PM To: [email protected] Subject: [DFW CFUG] Problems with CF7 updater We have just now gotten around to
trying to update CF7 and have had some problems. These are the steps that took place
and the problems we had. Does anyone have an idea how to fix
it? We are running Windows 2000 on the
server. We have CF7 enterprise edition. Before we began the installation, we
stopped the following services:
a. All of the ColdFusion OBDC services
b. The WWW Publishing Services
c. Window Management Instrumentation 1. We attempted to install the
updater. The installation process began, but the installer screens never
initialized. 2. We determined that there was not
enough space on the C: drive. 3. We cleared up approximately 600mb
of space. 4. The installer screens came up and
we went through the installation process. When prompted, we chose the
"Server" configuration instead of the "Multiserver" configuration. At the
end of the process, we got the message that the update had NOT been
successful. We read the installation log and it gave only one error.
"Cannot find file: ______". We searched for the file and found it, but the
path had one additional directory. 5. After reading some
materials off of Macromedia's website, I decided to run the updater using the
"Multiserver" mode. In addition to the services mentioned above, I also
stopped two Macromedia JRun services. It looked for the JRun4 folder on
the C: drive. It went through the process and displayed the message that
the update was successful. 6. I then ran the updater for
ColdFusion Report Builder. It was also
successful. 7. I tested our ColdFusion
applications and none of them worked. 8. I restarted the server,
tested the apps with the same results. 9. Followed the instructions on
Macromedia's website to reverse what I had done. It required us to copy
backup files into the main folder to restore them. 10. I tested some of our sites
(making sure that Flashforms and FlashChat were working). It was all
successful. 11. After I returned to my
office, I received a call explaining that the print report (cfdocument) feature
on a site was not working. I get the error:
ice.storm.print.StormPageFormat.isPrintSelected()Z when I try to open the
page. 12. I tried to log into the cf
administrator and it comes up with a page not found
error. Please,
HELP! Thanks in
advance, Dawn
Green Software
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