I’m not running CARP but I am doing many things like yours on my Comcast 
Business account…

I’ve never had that happen - and I think my modem only reboots when I lose 
power (it’s on the UPS but not on battery - by design).

Which modem did they install? I suspect it’s a firmware “feature” of that modem.




On May 9, 2014, at 21:56, Aaron C. de Bruyn <[email protected]> wrote:

> Spent about an hour beating my head against the wall with this issue, 
> hopefully this will save others some time.
> 
> We had a stand-alone pfSense router.
> We just purchased two machines from ixsystems and were preparing them to be a 
> failover pair of pfSense routers and then decommission the smaller older box.
> 
> While we were installing the new servers, the HDD in the old firewall died.
> 
> We figured we would just get the two new boxes up.
> 
> Plugged them into the Comcast modem and configured everything.
> 
> Comcast assigned us a /28 a while back and we were using a handful of IPs to 
> access various internal services over HTTPS.
> 
> The /28 looked roughly like:
> .1 - router1
> .2 - router2
> .3 - exchange (CARP)
> .4 - remote (CARP)
> .5 - VPN (CARP)
> .6 - spamfilter (physical machine)
> ...etc
> 
> After everything was configured, I had someone test remotely that they could 
> access the interface for router1 and router2 remotely.
> 
> I then went home to finish up a few config details remotely.
> 
> When I got home, I found I could access router1 and router2 as well as the 
> physical spam filter, but I couldn't access any of the HTTPS services on the 
> CARP IPs.
> 
> I checked my NAT rules about 100 times, looked through firewall logs, and 
> found nothing.
> 
> Finally I connected in to the spam filter (linux box) and ran 'openssl 
> s_client -connect exchange.example.tld:4433' and noticed it worked perfectly 
> from a machine on the same WAN segment.   ...but not remotely.
> 
> I called Comcast and had them remotely reboot the modem.  Everything 
> immediately came up and started working perfectly.
> 
> Hopefully this will save someone time.  Reboot the brain-damaged Netgear CPE 
> after swapping hardware around.
> 
> -A
> 
> 
> 
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