On Thu, 26 Aug 2021 at 23:05, Kunal Mehta <[email protected]> wrote:
> Hi, > > On 8/18/21 5:38 PM, Platonides wrote: > > Could we have a tutorial on how to unsubscribe? > > I created <https://meta.wikimedia.org/wiki/Mailing_lists/Unsubscribing> > as a quick start, it can surely be improved. > Thanks for the start! I will try to find time to improve it. > <snip> > > interface), but the users seem to be misled by the fact that they have > > to /create/ an account so they can see their subscriptions (for which > > they signed up in mailman2) and then finally unsubscribe. > > The interface does say "If you have not previously logged in, you may > > need to set up an account with the appropriate email address.", but > > that's apparently not enough (and admittedly, is not intuitive). > > Yeah, this is...not great. You can unsubscribe without creating an > account by using the email gateway of > <listname>[email protected] (in the default footer and in > List-Unsubscribe), but most people probably want to use the web > interface. <https://gitlab.com/mailman/postorius/-/issues/189> is the > ticket requesting this upstream. > > > So perhaps we should make some content explicitely addressing how to > > unsubscribe in mailman3, which could then be placed on > > https://lists.wikimedia.org/unsubscribe > > <https://lists.wikimedia.org/unsubscribe> for benefit of all lits. > > I'd prefer to have a wiki page just so it's easier for people to edit > and sysadmins don't stand in the way of getting content updated, and we > can make it translatable, etc. We can set up a redirect from that URL to > the wiki page if that would be convenient. > > On the Tor-announce list, they start most emails with a sentence like: > > > (If you are about to reply saying "please take me off this list", > > instead please follow these instructions: > > https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-announce/ > > Doing something like that for lists that get a lot of manual unsubscribe > requests might be beneficial. > > -- Kunal > We have all seen people doing the wrong thing to unsubscribe. The part that I found concerning was that multiple people mentioned that they had tried but failed. Best regards
_______________________________________________ Listadmins mailing list -- [email protected] To unsubscribe send an email to [email protected] To request technical changes for a specific list, please instead create a task in Phabricator. See https://meta.wikimedia.org/wiki/Mailing_lists
