Isn't this problem mostly solved by the new footer? On Mon, Sep 13, 2021, 11:19 PM Deryck Chan <[email protected]> wrote:
> Am I right to think this problem is exacerbated by the mailman2 to > mailman3 migration? > > On Thu, 19 Aug 2021 at 01:39, Platonides <[email protected]> wrote: > >> Could we have a tutorial on how to unsubscribe? >> >> I am getting multiple users confused that are unable to unsubscribe by >> themselves. >> >> A couple of cases I processed today: >> Subject: Please unsubscribe me from all of this I’ve tried and I can’t >> "Please remove me from everything >> Thank you 🙏" >> >> "(...) I went to the link as provided for my unsubscription but was found >> that no such email existed with an account. Yet I receive multiple such >> emails. (...)" >> >> And they aren't the first ones, either. The list does contain a link " >> Unsubscribe: >> https://lists.wikimedia.org/postorius/lists/daily-image-l.lists.wikimedia.org/"; >> (this is the best url that seem to be available in the postorious >> interface), but the users seem to be misled by the fact that they have to >> *create* an account so they can see their subscriptions (for which they >> signed up in mailman2) and then finally unsubscribe. >> The interface does say "If you have not previously logged in, you may >> need to set up an account with the appropriate email address.", but that's >> apparently not enough (and admittedly, is not intuitive). Users unable to >> unsubscribe is as old as mailing lists, but the interesting point is that >> they apparently try yet fail. >> >> So perhaps we should make some content explicitely addressing how to >> unsubscribe in mailman3, which could then be placed on >> https://lists.wikimedia.org/unsubscribe for benefit of all lits. >> >> >> Thoughts? >> >> >> _______________________________________________ >> Listadmins mailing list -- [email protected] >> To unsubscribe send an email to [email protected] >> >> To request technical changes for a specific list, please instead create a >> task in Phabricator. See https://meta.wikimedia.org/wiki/Mailing_lists > > _______________________________________________ > Listadmins mailing list -- [email protected] > To unsubscribe send an email to [email protected] > > To request technical changes for a specific list, please instead create a > task in Phabricator. See https://meta.wikimedia.org/wiki/Mailing_lists
_______________________________________________ Listadmins mailing list -- [email protected] To unsubscribe send an email to [email protected] To request technical changes for a specific list, please instead create a task in Phabricator. See https://meta.wikimedia.org/wiki/Mailing_lists
