> > Why would those who don't care or don't
> > know be more important?
> 
> They are more important if they're the majority or target audience.
> 

You may like to read "Utilitarianism" by John Stuart Mill ;D

The "majority argument" may sound fine on the surface but, ethically speaking, 
it is riddled with holes:

For example, if "the majority" want to commit an unethical act does that make 
it ethical?

If the majority victimise and persecute a minority ... or refuse to try and 
understand and accommodate their differing requirements ... then, I would 
argue, the majority is _still_ wrong.

> "For hundred upon hundreds of years, there have been accessibility  
> problems with design. So how have they dealt with historically? I’ll  
> tell you how. The designer, using his expert knowledge of these  
> things, made logical, educated decisions that allowed things to be  
> usable (or readable, or accessible) by the vast majority of people  
> while still allowing him or her a level of control and aesthetic  
> freedom that he or she was comfortable with..."

I think the gist of "the principle of least interference" argument is that, 
with the web, we are dealing with a _fundamentally_ different animal which 
turns the tables on inherited design procedures.

With a book, for instance, the designer _has_ to make the decisions Jeff Croft 
mentions in the above quote. However, on the web, this is not necessary. On the 
contrary, the end user is able (and often willing) to overrule the "expert 
knowledge" and "educated decisions" of the designer.

Of course - it is perfectly reasonable for the designer to try and continue as 
with more traditional media. Questions such as 'What precise fonts can I use?' 
indicate the presence of this approach. However, I would like to suggest that 
design for the web is more successful when some or, indeed, most of those 
decisions which used to be in the purview of designers are delegated to the end 
user.

As I implied before, the skill is in achieving something that balances the 
wishes of the designer (or client) and the ultimate authority of the user.

Chris 

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