For external monitoring/alerting on most things except mail flow: 
https://www.maxfocus.com/ This tool is aimed at IT as a service kinds of shops, 
but will do exactly what you’re looking for, but may or may not be configurable 
enough depending on your needs. If an agent doesn’t check in their email system 
will sent you an email/text about a missed check-in.

For monitoring email flow functionality: http://mxalerts.com/
Both of those solutions are inexpensive.

At %dayjob% we use Solarwinds and recently added MXAlerts, which – if you have 
Exchange on-premise – will alert you if you lose connectivity from the Internet 
to your Exchange servers, which may or may not be enough.

Dave

From: [email protected] [mailto:[email protected]] On 
Behalf Of Eric Brouwer
Sent: Monday, May 18, 2015 10:19 AM
To: [email protected]
Subject: [NTSysADM] External monitoring?

Greetings,
I used to be part of the old Lyris/Sunbelt community, but I have been out of IT 
administration for several years.  I was a PM in that time, and just recently 
came back to IT.
A situation arose this weekend where I could use your advice.  We use 
SolarWinds for network, server, and application monitoring, and it works very 
well for us.  Our core switch went down this weekend, severing all external 
communications, so SolarWinds could not send alerts to external resources.  Do 
you use any kind of remote external monitoring that would send an alert if 
communications go down?
Thank you!
Eric
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