try to BIOS update Thanks & Regards,Hunboy 564-1888
From: [email protected] To: [email protected] Subject: [mssms] Driver install failing - KVM issue? Date: Wed, 3 Jun 2015 19:08:11 +0000 So I’m running into an odd issue when imaging Dell OptiPlex 3020’s for our summer deployment. After the .wim file and driver packages are laid down the computer reboots into the Windows OS to install the drivers. It gets to about 51-52% of the way through and then blue screens, referencing BUGCODE_USB_DRIVER. A quick search shows that it has timed out waiting for the port-change state machine to be disabled. Sometimes if you image again it works, sometimes it doesn’t. There is about an 80% failure rate. If you remove the USB KVM setup from the equation the image is successful 100% of the time. From what I can tell I have the latest drivers from Dell being installed for all devices. Has anyone else run into a situation like this before? Besides not using the KVM, is there anything else that could be done to fix this? We are outsourcing most of our unboxing/imaging to an outside vendor with this KVM setup so ideally it would be nice to come up with a solution that keeps the KVM. Thanks for any assistance! Lucas Moore ---------------------------------------------------------------------- Systems Engineer Calvin Information Technology [email protected]
