Hi Morgan,

Thanks for the info, I had seen these options previously so will look into them 
and see if it resolves the issue, as it certainly looks like it might be 
something like that.

I have since found, that completely restarting the SQL server sometimes fixes 
the issue.  I say sometimes because it doesn't always work.  And when it does, 
it may be for an hour, or a day, then it will break again.

Rich


From: [email protected] [mailto:[email protected]] On 
Behalf Of Morgan Little
Sent: 19 June 2015 19:10
To: [email protected]
Subject: [mssms] RE: Application Catalog Not Loading

Hello all,

  We recently had the same issue and found that it was due to the number of 
connections into the application catalog. If you look at the Web.config file 
for the CMApplicationCatalogSVC, you can see at the bottom scaling 
recommendations for Maxconcurrentcalls, maxconcurrentsessions, and 
maxconcurrentinstances based on processor. Increasing those values per the 
number of processors we have allocated resolved the issues.

Hope this helps.


Morgan

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Atkinson, Matt T
Sent: Thursday, June 18, 2015 11:21 AM
To: [email protected]<mailto:[email protected]>
Subject: [mssms] RE: Application Catalog Not Loading

Found this similar problem on the TechNet forums:
https://social.technet.microsoft.com/Forums/en-US/7f158f00-0ed0-4b6a-aea8-c53e0e4e0d66/application-catalog-cannot-connect-to-the-application-server-sql-related?forum=configmanagergeneral

Unfortunately no detailed answer, but it does point to SQL permissions. Can you 
check the log files on your SQL server to see if there is anything obvious? I'm 
not even certain you would see anything there, but you've tried all the other 
stuff that I can think of ;)

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Mawdsley R.
Sent: Thursday, June 18, 2015 6:47 AM
To: [email protected]<mailto:[email protected]>
Subject: [mssms] RE: Application Catalog Not Loading

Yes it does,  But this is on every client, and we've tried it on two separate 
servers now.  It just stopped working! :(

Rich

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Daniel Ratliff
Sent: 18 June 2015 14:40
To: [email protected]<mailto:[email protected]>
Subject: [mssms] RE: Application Catalog Not Loading

I think the App Catalog relies on Silverlight? Might reinstall, or roll back to 
an older version if it was recently upgraded?

Daniel Ratliff

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Mawdsley R.
Sent: Thursday, June 18, 2015 9:30 AM
To: [email protected]<mailto:[email protected]>
Subject: [mssms] Application Catalog Not Loading

Afternoon Chaps,

Had a very strange problem arise..  Our Application Catalog will not open.  It 
sits on loading like this, and then error's out.

[cid:[email protected]]
[cid:[email protected]]


So far I've tried:


*         Restarting everything. Literally.  Services, IIS, Servers

*         Reinstalled IIS and App Catalog Roles

*         Installed App Catalog Roles on a different server

*         Tried with just HTTP as a pose to HTTPS

*         Increased timeouts in web.config files

*         Recreated Certificates

Below is the errors from the ServicePortalWebService.log

"[16, PID:4024][06/18/2015 14:20:00] :SCCMServiceCertificateValidator - 
Validating certificate D4E8D22DE0D70FA82FD2FD5E464075AD464F53C4
[17, PID:4024][06/18/2015 14:20:00] :ApplicationOfferService - 
(mydomain\myusername) GetApplications call
[24, PID:4024][06/18/2015 14:20:03] :Failed to execute the DB procedure get the 
application values for a property
[24, PID:4024][06/18/2015 14:20:03] :User = 
S-1-5-21-2015846570-11164191-355810188-112065
[24, PID:4024][06/18/2015 14:20:03] :System.Data.SqlClient.SqlException: 
Timeout expired.  The timeout period elapsed prior to completion of the 
operation or the server is not responding.
   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, 
Boolean breakConnection)
   at 
System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject 
stateObj)
   at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand 
cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, 
TdsParserStateObject stateObj)
   at System.Data.SqlClient.SqlDataReader.ConsumeMetaData()
   at System.Data.SqlClient.SqlDataReader.get_MetaData()
   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, 
RunBehavior runBehavior, String resetOptionsString)
   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior 
cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior 
cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, 
DbAsyncResult result)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior 
cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, 
String method)
   at System.Data.SqlClient.SqlCommand.ExecuteDbDataReader(CommandBehavior 
behavior)
   at 
Microsoft.ConfigurationManager.SoftwareCatalog.Service.SqlDatabase.ExecuteReader(DbCommand
 command)
   at 
Microsoft.ConfigurationManager.SoftwareCatalog.Service.ApplicationHandler.GetApplicationValuesForProperty(UserContext
 userContext, ApplicationProperty property, Platforms platformFilter)
   at 
Microsoft.ConfigurationManager.SoftwareCatalog.Service.ApplicationOfferService.GetApplicationValuesForProperty(UserContext
 userContext, ApplicationProperty propertyName, Platforms platformfilter, 
String reserved)
[24, PID:4024][06/18/2015 14:20:03] :An exception has been thrown from the 
service: 
System.ServiceModel.FaultException`1[[Microsoft.ConfigurationManager.SoftwareCatalog.Service.ServiceError,
 
Microsoft.ConfigurationManager.SoftwareCatalog.Service.ApplicationOfferContract,
 Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Internal 
Server Error
   at 
Microsoft.ConfigurationManager.SoftwareCatalog.Service.ApplicationOfferService.GetApplicationValuesForProperty(UserContext
 userContext, ApplicationProperty propertyName, Platforms platformfilter, 
String reserved)"

Other Notes:

Interestingly, when its sat at "loading" which it does for around a minute, you 
can click on install and it will install the select application.

Any help would be great.  We're clutching at straws now!


Thankyou
Rich



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