Saw that - but when I tried the instructions to remove IE 11, either I did them wrong, or they just didn't work.
Thanks, though - I appreciate the effort for sure. I'm just going to have our helpdesk guy scratch the machine and build with Win8.1 On Tue, Sep 29, 2015 at 7:23 AM, Micheal Espinola Jr <[email protected]> wrote: > This might be helpful: > > http://www.sevenforums.com/windows-updates-activation/349649-windows-update-error-code-9c48.html > > -- > Espi > > > On Fri, Sep 25, 2015 at 12:31 PM, Kurt Buff <[email protected]> wrote: >> >> Hmmm.... >> >> I wonder if it's time to do a system restore to prior to the most >> recent patch release, and try again. >> >> Worth a shot. >> >> Either that, or scratch the machine and get it to Win8.1 and reinstall >> software. >> >> Kurt >> >> On Fri, Sep 25, 2015 at 12:27 PM, Jim Mediger <[email protected]> wrote: >> > I have seen this 2-3 times. First time I uninstalled the last 3-5 >> > updates. Manually installed IE 11 then reapplied the updates plus IE 11 >> > updates. The last two I had to do a Windows 7 repair effectively removing >> > all updates. Reapplied updates (including IE 11) through WSUS. >> > >> > Jim M >> > >> > -----Original Message----- >> > From: [email protected] >> > [mailto:[email protected]] On Behalf Of Kurt Buff >> > Sent: Friday, September 25, 2015 1:39 PM >> > To: ntsysadm; Patch Management Mailing List >> > Subject: [NTSysADM] Win7 IE 11 Windows update error 9C48 >> > >> > All, >> > >> > I've got a Win7 machine that has IE 11 already installed, and now it's >> > being offered an IE 11 again, and it's failing with error 9C48. >> > >> > I've tried all of the steps here: >> > >> > >> > http://answers.microsoft.com/en-us/windows/forum/all/unable-to-install-windows-update-internet-explorer/0413e56f-9146-4fc8-a1b4-ab0cdde372b0?auth=1 >> > >> > including 'sfc /scannow' (which came up clean) and resetting the Windows >> > Update components (clean in each of multiple runs), running the automatic >> > troubleshooter (this comes up with an error unable to fix 0x800b0100 >> > (2015-9-25-t-11_29_34a)) and even deleting the machine entry in WSUS. >> > >> > A manual install of IE 11 downloaded from MSFT fails saying that a newer >> > version is already installed. The version of IE mentioned in About is >> > 11.0.9600.17691, update version 11.0.17 (kb3032359). >> > >> > Any thoughts on this? >> > >> > Kurt >> > >> > >> > **Warning** Any technical data is or may be controlled under the U.S. >> > International Traffic in Arms Regulations (ITAR) and may not be exported, >> > released, or disclosed to foreign nationals without proper authorization by >> > the U.S. Department of State.” “CONFIDENTIALITY NOTICE: This electronic >> > transmission, its contents and any attachments (hereinafter referred to >> > collectively as “transmission”) are confidential and are solely directed >> > to, >> > and intended for, the named addressee(s) only. Any use, reproduction or >> > dissemination of this transmission by an unintended recipient is strictly >> > prohibited. If you receive this transmission in error, please immediately >> > notify the sender and delete this transmission in its entirety from your >> > files. All intellectual property rights in this transmission are expressly >> > reserved.” >> >> >
